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British Petroleum

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3.7

based on 359 Reviews

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Customer Success, Service & Operations

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British Petroleum Customer Success, Service & Operations Department Salaries in India

based on 125 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Analyst

7 - 12 years exp. (9 salaries)
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₹7.5 L/yr - ₹19.2 L/yr

Customer Service Representative

0 - 6 years exp. (6 salaries)
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₹4.9 L/yr - ₹7.8 L/yr

Data Operations Analyst

5 - 9 years exp. (6 salaries)
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₹7.5 L/yr - ₹8.8 L/yr

Team Lead

10 - 16 years exp. (5 salaries)
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₹14 L/yr - ₹21.8 L/yr

Starting your career? Discover British Petroleum fresher salaries in India

Analyst

4 - 8 years exp. (5 salaries)
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₹5 L/yr - ₹8.2 L/yr

Leader Quality Assurance

9 - 11 years exp. (3 salaries)
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₹10 L/yr - ₹15.5 L/yr

Customer Service Executive

2 - 3 years exp. (3 salaries)
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₹4.8 L/yr - ₹4.9 L/yr

Customer Service Manager

8 - 12 years exp. (3 salaries)
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₹11.5 L/yr - ₹14.5 L/yr

Team Lead Operations

12 - 15 years exp. (3 salaries)
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₹17 L/yr - ₹18 L/yr

Master Data Analyst

6 - 9 years exp. (3 salaries)
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₹7.5 L/yr - ₹10 L/yr

Customer Service Representative Lead

4 - 6 years exp. (3 salaries)
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₹5.4 L/yr - ₹7.7 L/yr

Execution Lead

11 - 12 years exp. (3 salaries)
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₹13 L/yr - ₹14.6 L/yr

Senior Customer Service Representative

2 - 7 years exp. (3 salaries)
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₹5.3 L/yr - ₹10 L/yr

Team Manager

12 - 13 years exp. (AmbitionBox Estimate)
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₹27 L/yr - ₹34.5 L/yr

Customer Consultant

4 - 5 years exp. (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.4 L/yr

Senior Sourcing Analyst

7 - 8 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Retail Support Executive

8 - 9 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Service Delivery Manager

18 - 19 years exp. (AmbitionBox Estimate)
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₹72.7 L/yr - ₹80.3 L/yr

Senior Service Engineer

11 - 12 years exp. (AmbitionBox Estimate)
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₹19.5 L/yr - ₹23 L/yr

Customer Service Associate

4 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Last Updated: 21 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for British Petroleum

4.0

Rated by 35 employees for salary & benefits

General Accounting Operation Analyst in Pune

Customer Success, Service & Operations Department

2.0
  •  posted on 20 May 2022
1.0
 for  Salary and Benefits

Likes

Company's focus on automation and focusing on new technologies

Dislikes

The compensation offered is below industry levels, too much focus on cost reduction, below average increments and excessive push for automation of processes, no work life balance, HR not interested in employees issues, focus shifted to reducing employee strength.

read more

Senior Software Engineer in Pune

Full Time

 · 

Production, Manufacturing & Engineering Department

3.0
  •  posted on 20 Dec 2024
4.0
 for  Salary and Benefits

Likes

Salary on time Work with peers from top tier organizations Company culture and engagements

read more

Dislikes

Boring projects. Non scalable and more towards integration side. People with more number of years should only join if prefer work stability over learning curve Does not communicate initially on timings. Most of the projects are in UK shifts, I.e. 2 pm to 9 - 10 pm. Too much negotiation on salary and pay parity.

read more

Software Engineer in Pune

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 27 Nov 2024
4.0
 for  Salary and Benefits

Likes

- Very good work life balance with lots of emphasis on employee wellbeing. - Decent compensation. - Flexible hybrid working. - Home to office and vise versa cab service at your convenient timings.

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Dislikes

- No decent projects. Most of them are fairly average and many of the times get scrapped after a few years. - BP relies heavily on contractors to do the heavy lifting hence as a developer mostly you have to work with Infosys, IBM folks who do not care anything about the kind of work they deliver and are a pain to work with. - Lot's of middle managers with no technical knowledge or clue of what they are doing. - No clarity on promotions.

read more

Senior Analyst in Pune

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 10 Jun 2023
3.0
 for  Salary and Benefits

Likes

Only Furniture and Premises.

Dislikes

...d Supervisor. Micromanagement, Internal Promotions are totally biased and fixed. Company is more focused on cost cutting. Attrition rate are very high. Just because wrong people are getting promoted so company is loosing BEST people.

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Sr. Instrumentation, Controls And Electrical Lead in Pune

Full Time

 · 

Production, Manufacturing & Engineering Department

1.0
  •  posted on 13 Oct 2024
3.0
 for  Salary and Benefits

Likes

During hiring they may offer you good salary to get you in.

Dislikes

Zero work life balance, huge uncertainty about job security, leadership keeps changing every other months, strategies are not clear, company is trying to survive because of past bad decisions made.

read more
see more salary related reviews

British Petroleum interview questions by designations

Data Engineer (4)Financial Analyst (3)ARC Analyst (3)Document Controller (2)
View all 46 interview experiences
More about working at British Petroleum

British Petroleum Salary FAQs

How much does British Petroleum pay per year?
The average British Petroleum salary ranges from approximately ₹2.5 Lakhs to ₹5.9 Lakhs per year for a Senior Customer Service Executive and ₹65 Lakhs to ₹91.9 Lakhs per year for a Staff Engineer. Salary estimates are based on 125 British Petroleum salaries received from various employees of British Petroleum. British Petroleum employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in British Petroleum?
The highest-paying job at British Petroleum is a Staff Engineer with a salary of ₹65 Lakhs to ₹91.9 Lakhs per year. The top 10% of employees earn more than ₹50 lakhs per year. The top 1% earn more than a whopping ₹96 lakhs per year.
What is the minimum salary in British Petroleum?
Minimum salary at British Petroleum depends on the role you are applying for. For AR Analyst the minimum salary is ₹4.9 Lakhs to ₹8.3 Lakhs per year, and for Financial Analyst the minimum salary is ₹5.5 Lakhs to ₹13.3 Lakhs per year and so on.
What is the salary package for freshers in British Petroleum?
The average salary at British Petroleum for freshers varies from ₹20 Lakhs to ₹22 Lakhs per year for Software Developer and ₹20 Lakhs to ₹46.1 Lakhs per year for Software Engineer.
What is the notice period at British Petroleum in Customer Success, Service & Operations Department?
According to AmbitionBox, 42% of the British Petroleum employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 25% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 118 responses on AmbitionBox in last 2 years.

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British Petroleum Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at British Petroleum is INRunlock blur . Salary estimates are based on 125 British Petroleum latest salaries received from various employees of British Petroleum.

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