British Petroleum Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

Company's focus on automation and focusing on new technologies

Dislikes

The compensation offered is below industry levels, too much focus on cost reduction, below average increments and excessive push for automation of processes, no work life balance, HR not interested in employees issues, focus shifted to reducing employee strength.

Likes

Only Furniture and Premises.

Dislikes

...d Supervisor. Micromanagement, Internal Promotions are totally biased and fixed. Company is more focused on cost cutting. Attrition rate are very high. Just because wrong people are getting promoted so company is loosing BEST people.

Likes

During hiring they may offer you good salary to get you in.

Dislikes

Zero work life balance, huge uncertainty about job security, leadership keeps changing every other months, strategies are not clear, company is trying to survive because of past bad decisions made.

Likes

Bp is a great pay master. Apart from giving a good package it has various perks as well like monthly mobile and broadband bill allowance etc.

Dislikes

Not much to dislike but a lot of senior management has been roped in from Accenture Bangalore where this process actually was before Bp opening its own GbS at Pune. So, the environment is sometimes more of a BPO instead of a captive organistaion.

Likes

Ergonomics of 30k, office infrastructure and yearly bonus.

Dislikes

...gifts ordered for employees, as if they dont know how many people work there. No Diwali gift or bonus. In every policy (WFH/WFO, leave, early releaving, shift timings) in the end they mention as per your manager.