BMC Software Pune Senior Technical Support Analyst Salaries by 6 Employees (Updated 2025)

5 - 14 years exp.

₹13 Lakhs - ₹32 Lakhs

Avg. annual salary

Monthly In-hand Salary

185% more than the average Senior Technical Support Analyst Salary in IT Services & Consulting Companies for 5 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Technical Support Analyst Salary 5 - 8 years exp. (AmbitionBox Estimate)	₹13 L/yr - ₹19.6 L/yr
Engineering - Software & QA Senior Technical Support Analyst Salary 13 - 14 years exp. (AmbitionBox Estimate)	₹27.8 L/yr - ₹32 L/yr
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Consulting Senior Technical Support Analyst Salary 11 - 12 years exp. (AmbitionBox Estimate)	₹27 L/yr - ₹31 L/yr

Last Updated: 6 Feb 2025

Companies similar to BMC Software for Senior Technical Support Analyst in Pune

BMC Software Senior Technical Support Analyst Salary

5 - 14 years exp. (6 salaries)

₹13 L/yr - ₹32 L/yr

Company name	Avg Annual Salary	Open Jobs
CSG International Senior Technical Support Analyst Salary 7 - 12 years exp. (10 salaries)	₹13 L/yr - ₹19.8 L/yr 37% less
Concentrix Corporation Senior Technical Support Analyst Salary 1 - 6 years exp. (10 salaries)	₹3 L/yr - ₹4.3 L/yr 86% less
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Automatic Data Processing (ADP) Senior Technical Support Analyst Salary 3 - 15 years exp. (9 salaries)	₹6.9 L/yr - ₹13 L/yr 62% less
Infosys Senior Technical Support Analyst Salary 2 - 8 years exp. (7 salaries)	₹2.5 L/yr - ₹4.4 L/yr 85% less
Resilinc Senior Technical Support Analyst Salary 3 - 8 years exp. (6 salaries)	₹4.2 L/yr - ₹9 L/yr 76% less

Senior Technical Support Analyst salary at BMC Software ranges between ₹13 Lakhs to ₹32 Lakhs per year for employees with experience between 5 years to 14 years. Salary estimates are based on 6 latest salaries received from various employees of BMC Software.

Experience wise BMC Software Senior Technical Support Analyst salaries in Pune

Last Updated: 6 Feb 2025

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹21.3 L/yr - ₹27.2 L/yr
6 years (AmbitionBox Estimate)	₹21.7 L/yr - ₹27.8 L/yr
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7 years (AmbitionBox Estimate)	₹22.1 L/yr - ₹28.3 L/yr
8 years (AmbitionBox Estimate)	₹22.5 L/yr - ₹28.8 L/yr
9 years (AmbitionBox Estimate)	₹22.9 L/yr - ₹29.3 L/yr
10 years (AmbitionBox Estimate)	₹23.4 L/yr - ₹29.8 L/yr
11 years (AmbitionBox Estimate)	₹23.8 L/yr - ₹30.4 L/yr
12 years (AmbitionBox Estimate)	₹24.2 L/yr - ₹30.9 L/yr
13 years (AmbitionBox Estimate)	₹24.6 L/yr - ₹31.4 L/yr
14 years (AmbitionBox Estimate)	₹25 L/yr - ₹31.9 L/yr

View all

Similar Designation salaries in BMC Software

Technical Support Engineer Salary

(21 salaries)

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Senior Consultant Salary

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₹28 L/yr - ₹41 L/yr

Desktop Support Engineer Salary

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₹1.4 L/yr - ₹2.4 L/yr

Senior Software Engineer Salary

(11 salaries)

₹13.02 L/yr - ₹36 L/yr

Senior Analyst Salary

(4 salaries)

₹12 L/yr - ₹26 L/yr

Technical Lead Salary

(3 salaries)

₹21.2 L/yr - ₹35 L/yr

Top skills at BMC Software for Senior Technical Support Analyst

Troubleshooting Technical Support customer support Analytical SQL ITSM Automation Operations Management Project Management Bmc Remedy MS SQL Unix Linux Service management ITIL Framework

Salary related reviews for BMC Software

3.5

Rated by 2 employees for salary & benefits

Associate Consultant in Pune

Full Time

IT & Information Security Department

4.0

• posted on 22 Mar 2025

4.0

for Salary and Benefits

Likes

BMC is a really good company to work with some great facilities and good infrastructure in office premises. Plus they offer various add on facilities apart from your CTC.

Salary - Good

+1 more

Dislikes

Due to recent news of a split between BMc and Helix, they are focusing on cost cutting and future is quite unpredictable here as Helix may be acquired by some other organisation which can be good/bad.

Job security - Poor

+1 more

System Administrator in Pune

Full Time

IT & Information Security Department

4.0

• posted on 06 May 2024

4.0

for Salary and Benefits

Likes

Policies, Culture.

Salary - Good

+3 more

Dislikes

... is good company but if you are in BMC SAAS department then you are in nuisance. Management think that just moving people here and there and firing them from JOB is their work and getting salary for it. New joiners are getting frustrated here within 3-4 months.

Senior Business System Analyst in Pune

Full Time

Marketing & Communication Department

4.0

• posted on 18 Aug 2023

2.0

for Salary and Benefits

Likes

Work Culture, team work, They have the best managers you will ever get. emphasis on career development and new skills.

Skill development - Excellent

+3 more

Dislikes

BMC needs to match the salary of current employees as to what we are getting in the Market. that is the only drawback I see

Salary - Poor

Product Developer in Pune

Full Time

Other Department

2.0

• posted on 30 Nov 2023

2.0

for Salary and Benefits

Likes

Work life balance

Work-life balance - Excellent

Dislikes

...srael, try to deny or stay away from that project. Lot of history of biasedness. Indian employess don't get good hikes, and sometime no hike at all. Very conviniently he/she will deny your hike and distribute to other Israel employees. Won't recomment project from Israel at all.

Salary - Poor

+4 more

Quality Assurance Engineer in Pune

Full Time

Engineering - Software & QA Department

4.0

• posted on 11 Feb 2023

4.0

for Salary and Benefits

Likes

Good salary and other benefits. No pressure from management. Work life balance is great. Just get the work done that is all.

Salary - Good

+3 more

Dislikes

Very less new learnings. Usually follows old methods. Less chances of career growth.

Skill development - Bad

+1 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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BMC Software Senior Technical Support Analyst Salary FAQs

What is the salary of Senior Technical Support Analyst at BMC Software in Pune?

The average salary of a Senior Technical Support Analyst at BMC Software in Pune typically ranges from ₹13.0 Lakhs to ₹32.0 Lakhs per year, depending on experience (from 5 years to 14 years).

The top 10% of Senior Technical Support Analyst in Pune at BMC Software earn more than ₹32.0 Lakhs per year, and the top 1% earn over ₹32.0 Lakhs per year. Senior Technical Support Analyst Salaries at BMC Software can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 BMC Software employees in India.

What is the estimated take home salary of a Senior Technical Support Analyst at BMC Software in Pune?

The estimated take-home salary of a Senior Technical Support Analyst at BMC Software in Pune typically ranges from ₹1,64,656 to ₹1,70,965 per month. This is based on the average salary range of ₹13.0 Lakhs to ₹32.0 Lakhs per year for employees with experience ranging from 5 years to 14 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of BMC Software. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Technical Support Analyst at BMC Software in Pune?

To be a Senior Technical Support Analyst at BMC Software in Pune, the key skills required include:

- Troubleshooting
- Technical Support
- customer support
- Analytical
- SQL

These skills are highly valued at BMC Software and are crucial for successful performance in a Software Engineering role.

What is the salary of a Senior Technical Support Analyst in companies similar to BMC Software in Pune?

The salary of a Senior Technical Support Analyst at companies similar to BMC Software in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

CSG International	₹13.0 Lakhs to ₹19.8 Lakhs per year
Automatic Data Processing (ADP)	₹6.9 Lakhs to ₹13.0 Lakhs per year
Resilinc	₹4.2 Lakhs to ₹9.0 Lakhs per year
Infosys	₹2.5 Lakhs to ₹4.4 Lakhs per year
Concentrix Corporation	₹3.0 Lakhs to ₹4.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Technical Support Analyst at BMC Software in Pune?

The salary growth for a Senior Technical Support Analyst at BMC Software in Pune depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Analyst in Pune can expect the following growth trajectory at BMC Software:

Experience	Average Salary Range
5 years	₹21.3 Lakhs to ₹27.2 Lakhs per year
6 years	₹21.7 Lakhs to ₹27.8 Lakhs per year
7 years	₹22.1 Lakhs to ₹28.3 Lakhs per year
8 years	₹22.5 Lakhs to ₹28.8 Lakhs per year

and so on.

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BMC Software Senior Technical Support Analyst Salaries in Pune

BMC Software Senior Technical Support Analyst salary in Pune ranges between ₹13 Lakhs to ₹32 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 BMC Software latest salaries received from various employees of BMC Software.