Bitwise Solutions Customer Success, Service & Operations Department Salaries in India

Likes

Good company to start Compensation is better than other IT service company Good opportunity for on-site Work from home

Dislikes

Work life balance can be improved better Management should be well trained to recognise the talent and deploy them on project Company should also work on employee personal growth in terms of learning new technology

Likes

You have flexibility of working from home

Dislikes

Management is not good, Appraisal are very bad Most of management are leaving bitwise themselves Variable concept is very bad Compensation is not good Lot of micro management No support from managers for anything Manager only yells and does not know how to show appreciation

Likes

2023- 2024 update Job Safety wise , it's decent.( depends on project extensions) Limited Clientele

Dislikes

... as there are limited clients with fixed technology patterns ) PAY - BAD i.e. fixed pay + variable pay - yearly hike is VERY VERY LOW . variable pay depends on individual performance + project performance + business unit performance + business profit . So we almost NEVER get full variable pay. Very weird hike policy , base pay hardly increases yearly. So Definitely DONT expect good hikes. NO QUERIES REGARDING HIKE ARE ENTERTAINED DURING APPRAISAL. SO WE BASICALLY CANNOT EVEN QUESTION LOW HIKE. PROMOTIONS - VERY LIMITED. MULTIPLE ROLE ASSIGNMENTS - HIGH . you are expected to work not only your role but also contribute exceptionally well in other project matters despite low hike and low promotions Culture : was great until 2021. But from 2022 and beyond the culture started deteriorating .

Likes

Salary on time and work culture is good.

Dislikes

No increment in salary from last 2 years. They have created new salary structure as per that first 10% is progressive variable pay and above that you will get in fixed salary but what appraisal they gave is only 10% so not getting any hike in fixed salary (not a single rupee hike). And if I talk about variable pay they only gave for first quarter and for second quarter not given a single rupee.

Likes

I joined recently. Going great so far. During salary negotiations they did not negotiate and offered what I had asked for, there is no Variable Pay, WFH/WFO is allowed. The team I am working with is very supportive too. There are internal training programs every month or so and you can go for external trainings and certifications if needed. The cost gets reimbursed.

Dislikes

nothing so far