Bharti Airtel Customer Service salaries in Kolkata

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Benefits like medical.

Dislikes

...having no knowledge. They can just threaten and pressurize go get the work done. Please dont fall trap to HR politics of low salary.

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👍 company salary structure to good

Dislikes

👍 senior manager are thinking and behaving like he is the owner of the company and they are providing leads to their chamchas. If you know the meaning of chatu then please join this company do chattam chatai and get promoted.

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Salary Day, its 25th of the month

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Raja aur unke das kind of system. Pintu sing HDO Circle Head is just a scrap. He can ask you to join a zoom call at 12 midnight and will start shouting without thinking you are sleeping with your family.

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You get your salary on time nothing else.. everything is Terrible

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1. Work pressure You have to sale Postpaid , Broadband & Airtel Black on daily basis either from store or by doing some outdoor activities or through calling customer if you failed doing this the managers will pressure you and make your day horrible if sale is not done. 2. No work life balance You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which they will not give you even if you die working. Company gives you Sunday as a week off still two or one employee must Come to the store & do the sale. 3. Incentive Structure Airtel has so many eligibility criteria for getting eligible to get incentives that it's impossible for an employee to complete it. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves or migrates his number back from postpaid to prepaid again within 90 days or port out his number which will obviously happens because they have too high prices of their plan. It's a great Scheme you’ll get good incentives this month you’ll feel happy which will be taken back next month itself. 4. Politics There is no Growth opportunity if you are a Boy this is 100% geniune you will just waste time at Airtel or else your friend or family member must be at a higher post for your Success , If you are a Good looking Girl then damm even if you have zero product knowledge zero customer handling experience you will have great success you will become manager within months You need to be on their good side to get Success or else I have seen employee with talent & education just working for more than 7 years without promotion. This is my personal Experience working at Airtel

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...omen, I personally felt s exual harassment during office premises by my manager. When ever I went for my salary hike and promotion I get to offer to s/eep with.

Dislikes

There are lot of disliking Not a safe place for women No work life balance No job security No promotion No increments