Bharat Sanchar Nigam Customer Service Salaries by 4 Employees

0 - 12 years exp.

₹1.1 Lakh - ₹6 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Service Salary in Telecom Companies for 0 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹1.5 L/yr - ₹6 L/yr
Product Management Customer Service Salary Fresher (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr
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Production, Manufacturing & Engineering Customer Service Salary 12 years exp. (AmbitionBox Estimate)	₹1 L/yr - ₹1.2 L/yr

Last Updated: 23 Oct 2024

Companies similar to Bharat Sanchar Nigam for Customer Service

Company name	Avg Annual Salary	Open Jobs
Jio Customer Service Salary 0 - 6 years exp. (17 salaries)	₹1.2 L/yr - ₹4.6 L/yr 6% less	5 job openings
Bharti Airtel Customer Service Salary 0 - 5 years exp. (9 salaries)	₹1 L/yr - ₹3.2 L/yr 31% less
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BT Group Customer Service Salary 2 - 15 years exp. (3 salaries)	₹2.8 L/yr - ₹5 L/yr 30% more
Teleperformance Customer Service Salary 0 - 6 years exp. (100 salaries)	₹1 L/yr - ₹5 L/yr 21% less	3 job openings
Concentrix Corporation Customer Service Salary 0 - 6 years exp. (88 salaries)	₹1 L/yr - ₹4.8 L/yr 13% more

Customer Service salary at Bharat Sanchar Nigam ranges between ₹1.1 Lakh to ₹6 Lakhs per year for employees with less than 1 year of experience to 12 years. Salary estimates are based on 4 latest salaries received from various employees of Bharat Sanchar Nigam.

Experience wise Bharat Sanchar Nigam Customer Service salaries

Last Updated: 23 Oct 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
1 year (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.7 L/yr
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2 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
12 years (AmbitionBox Estimate)	₹1 L/yr - ₹1.3 L/yr

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Salary related reviews for Bharat Sanchar Nigam

3.1

Rated by 3 employees for salary & benefits

Junior Telecom Officer in Hyderabad / Secunderabad

Full Time

Engineering - Hardware & Networks Department

4.0

• posted on 13 Jul 2023

2.0

for Salary and Benefits

Likes

Drastic positive change in work culture after VRS in 2020. Majority employees trying their best under given constraints.

Dislikes

...e to the customer, company starving for funds effecting day to day maintenance . No pay rivision, poor promotion prospects.

Salary - Poor

+3 more

Assistant General Manager in Varanasi

Full Time

Project & Program Management Department

5.0

• posted on 19 Dec 2023

3.0

for Salary and Benefits

Likes

It was my pleasure to report that my all boss used to be technically very strong and fully supported me. I appreciate and pray to God bless BSNL for growth and revival.

Job security - Excellent

+1 more

Dislikes

The work of pushing BSNL into the grave is done by ITS officers.They do not have any accountability as in Corporate where there is productivity based salary.They should not be provided any car facility which is fully misused by their family members.

Junior Telecom Officer in Udaipur

Construction & Site Engineering Department

2.0

• posted on 19 May 2022

1.0

for Salary and Benefits

Likes

Flexible timings and office availability in PAN India. You can relocate to your home town or nearby hometown

Dislikes

Worst HR policy among all PSU. low salary and huge shortage of staff. TA/DA rates are very low. Can you imagine, an executive rank officer is getting 150/- per day as dearness allowances in year 2022. What a shame.

Salary - Bad

+5 more

Assistant General Manager in Dehradun

Consulting Department

5.0

• posted on 26 Feb 2022

5.0

for Salary and Benefits

Likes

...re, henceforth company major decisions is solely depends upon the government. Salary hike is as per the guidelines, so out of turn promotion one cannot think of

Salary - Excellent

+6 more

Dislikes

Company's growth lies on the government policies apartment from the management

Assistant General Manager in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 26 Sep 2019

2.0

for Salary and Benefits

Likes

...ng scope is enough in BSNL. Lack of work distribution and work culture observed. Career growth , appraisal , salary etc. are not satisfactory but job security is more. Work life balance is good.

Skill development - Excellent

+3 more

Dislikes

Salary , Career progress , appraisal , opportunities etc are not satisfactoty

Salary - Poor

+1 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Bharat Sanchar Nigam Customer Service Salary FAQs

What is the salary of Customer Service at Bharat Sanchar Nigam ?

The average salary of a Customer Service at Bharat Sanchar Nigam in India typically ranges from ₹1.1 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 12 years).

The top 10% of Customer Service at Bharat Sanchar Nigam earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Service Salaries at Bharat Sanchar Nigam can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Bharat Sanchar Nigam employees in India.

What is the estimated take home salary of a Customer Service at Bharat Sanchar Nigam in India?

The estimated take-home salary of a Customer Service at Bharat Sanchar Nigam in India typically ranges from ₹21,699 to ₹23,187 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Bharat Sanchar Nigam. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Bharat Sanchar Nigam for Customer Service in India?

BT Group	₹2.8 Lakhs to ₹5.0 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹4.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Bharat Sanchar Nigam, depending on the role and experience level.

What is the salary of a Customer Service in companies similar to Bharat Sanchar Nigam in India?

The salary of a Customer Service at companies similar to Bharat Sanchar Nigam in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Jio	₹1.2 Lakhs to ₹4.6 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.0 Lakhs per year
Bharti Airtel	₹1.0 Lakhs to ₹3.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service at Bharat Sanchar Nigam in India?

The salary growth for a Customer Service at Bharat Sanchar Nigam depends on factors such as experience, performance, and promotions. On average, a Customer Service can expect the following growth trajectory at Bharat Sanchar Nigam:

Experience	Average Salary Range
Fresher	₹3.2 Lakhs to ₹4.0 Lakhs per year
1 year	₹1.4 Lakhs to ₹1.7 Lakhs per year
2 years	₹5.4 Lakhs to ₹6.9 Lakhs per year
12 years	₹1.0 Lakhs to ₹1.3 Lakhs per year

and so on.

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Bharat Sanchar Nigam Customer Service Salaries

Bharat Sanchar Nigam Customer Service salary in India ranges between ₹1.1 Lakh to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Bharat Sanchar Nigam latest salaries received from various employees of Bharat Sanchar Nigam.