Times Group Senior Customer Success Manager salaries in New Delhi

Likes

Good environment People who are looking for no stress, no much work profile, just 10-6 don’t use ur brains, relaxed u can work and go Don’t expect any knowledge improvement

Dislikes

...t Very strict office timings Even manager level will sit and do clerical work Instead of hiring managers, they can hire as consultants with lesser salary and get the work done , u don’t have to use ur brains, there is a set process just follow that No growth, once u join don’t expect promotion for atleast 6-7yrs, even if u get u will be doing the same job

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Likes

Only salary that’s it

Dislikes

I am a working mom and It is not easy to work here as their is no personal life left working here. Neither their is any motivation from the seniors. Have been dealing with same set of clients from day 1. Even after many requests management didn’t gave me vertical change. Work has become so monotonous.

Likes

Good work life balance and opportunities to grow. Can get platform if you have skills and ability.

Dislikes

...nd promotion is not based on performance. Its always like “my promotion is due”. Your salary, benefits, work profile, objective and related things purely depends on company owner and their thought process. If you are contributing more than the expected, beyond your capabilities, thn also you will not get anything because company don’t believe in retaining people but hiring people at higher salary thn yours.

Likes

It is fine working here but the overall rating about this company is average.you can feel safe here but in terms of salary , benifits and work life balance it is not a good choice.

Dislikes

Work life balance , salary and benifits.