Barclays Global Service Centre Head Operations salaries in India

Likes

Salary is decent

Dislikes

1. The organisation lacks a clear vision and the management struggles with making decisive and transparent decisions 2. The on boarding experience was extremely poor, characterised by the HR representative, unable to complete a sentence without grammatical errors 3. There is a hiring for redundant positions with significant mismatch of job description and actual role 4. This wing (BIIC) of Barclays operates against the global mindset and values 5. There is dictatorial culture, wherein the feedback is taken personally, leading to grudges being held 6. HR is very unhelpful in resolving Issues or providing support to the employees 7. Despite of global hybrid working norms, BIIC follows its own model. I was being asked to work from office on all days. Also, I never got a concrete reply on my hybrid working 8. The employee relation team is also very unresponsive to the employee concerns and favours the company 9. The full and final settlement took more than hundred days, Despite fulfilling all the necessary formalities in advance 10. Most important and Most disheartening thing is the lack of leadership responsiveness, wherein despite of communicating the above mentioned issues to the top management (Group chairman, group CEO, group HR head, etc), there was a lack of noticeable action, which was disappointing My personal is that Barclays is the worst place to work

Likes

Amongst big names that ive worked with, Barclays despite having its own big brand name, stands nowhere in comparison. The workplace is operated wholly and solely by Ops team, you dont even know who is your HR team or partner is. If you do not participate in their vicious circle or have a diff opinion, you are considered an outcast. This is the worst org I've ever worked with!

Dislikes

Management/Leadership Pay package No growth opportunities

Likes

Work life balance is good along with good number of paid holidays and management actively encourages to take holidays. They constantly explore new ways to work.

Dislikes

...didates are either not given the right opportunity due to bias or insecurity. The HR will low ball you for salary despite all hue and cry about pay parity and transparency. They need to invest in operations and administration technology tools like JIRA etc to make processes more efficient.

Likes

Overall a good company with decent work life balance. Have dropped to the lower band in terms of compensation for mid-senior levels as compared to current market standards

Dislikes

Remuneration for existing employees at mid-senior level

Likes

Barclaycard is division where one will find the opportunity to grow and learn. It does provide salary which is competitive to market standards and overall a good place to work for long terms. Even relocation are possible but that depends totally on ones ability to work and deliver projects.