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Bank of America

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4.3

based on 2.9k Reviews

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Mumbai
Customer Success, Service & Operations

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Bank of America Customer Success, Service & Operations Department Salaries in Mumbai

based on 205 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Process Associate

7 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.1 L/yr - ₹4.8 L/yr

Team Coach

14 years exp. · Mumbai (AmbitionBox Estimate)
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₹6 L/yr - ₹7.7 L/yr

Assistant Vice President Operations

13 years exp. · Mumbai (AmbitionBox Estimate)
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₹30 L/yr - ₹36.5 L/yr

AML Sr Analyst

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Senior Financial Operations Analyst

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Senior Support Engineer

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.8 L/yr - ₹6.1 L/yr

Process Expert

11 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Quality Auditor

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Information Technology Support Engineer

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Executive Quality Assurance

9 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.3 L/yr

Senior Associate

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.5 L/yr - ₹4.7 L/yr

Operations Manager

11 years exp. · Mumbai (AmbitionBox Estimate)
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₹12.2 L/yr - ₹18.6 L/yr

1 job opening

Cloud Support Engineer

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹22.5 L/yr - ₹28.8 L/yr

Operations Officer

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Client Servicing Executive

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Anti Money Laundering Investigator

15 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.2 L/yr - ₹7.9 L/yr

Assistant Business Analysis Manager

9 years exp. · Mumbai (AmbitionBox Estimate)
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₹13.1 L/yr - ₹16.7 L/yr

Customer Relationship Expert

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

KYC AML Manager

13 years exp. · Mumbai (AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr

Operations Team Developer

8 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Last Updated: 6 Feb, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Bank of America

3.2

Rated by 48 employees for salary & benefits

Team Member in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 19 Dec 2024
2.0
 for  Salary and Benefits

Likes

Stability. You won't be laid off for no reason!!

  • Job security - Excellent
    • +2 more

Dislikes

They offer salary as we are doing a part time job, no growth here, you can only decide your future here if you belong to rich family who get good financial support

read more
  • Salary - Poor
    • +3 more

Fraud Detection Analyst(Team Member) in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 02 Feb 2025
1.0
 for  Salary and Benefits

Likes

Good work life balance No pressure Good team manager

  • Job security - Good
    • +1 more

Dislikes

No streamlining of processes Salary below market standards Poor salary increments No promotion despite performing decently and tenurity No growth opportunities Many people quit because of lack career growth and financial growth

read more
  • Salary - Bad
    • +2 more

Team Member in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 14 Oct 2024
1.0
 for  Salary and Benefits

Likes

Nodal Pickup and home drop- both side cab

  • Job security - Good

Dislikes

Salary× Promotion /ratings× Hike doesn't even cover the inflation rates Some processes are good but mine was the worst Won't hire people even if we have loads of volumes for atleast 11 months a year. Indirectly pressure the employees to extend without any extra pay No night allowance Cafeteria is quite expensive for the allowance we are provided- 1300 per month Overcrowded workspaces No trips No outings

read more
  • Salary - Bad
    • +3 more

Loan Processor in Gandhinagar

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 25 Feb 2022
3.0
 for  Salary and Benefits

Likes

...hat. I suggest not to join this bank as a fresher. Perks and benifits are good. To notch management and managers are very helpful but Salary hike is very very less even if you work extraordinally well.

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  • Skill development - Good
    • +4 more

Dislikes

Low growth, very less chances of promotion.

  • Promotions - Bad

Assistant Vice President in Singapore.

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Oct 2022
5.0
 for  Salary and Benefits

Likes

-Nice Bank Culture -Great work life balance -Wide learning (self effort) -Market wise good salary and benefits are probably best in the industry.

read more
  • Salary - Excellent
    • +4 more

Dislikes

-Sometime management trust unworthy mid/low level managers

  • Skill development - Poor
see more salary related reviews

Bank of America interview questions by designations

Software Engineer (19)Team Member (16)Software Developer (15)Team Developer (9)
View all 210 interview experiences

Know more about Bank of America Mumbai

More about working at Bank of America

Bank of America Salary FAQs

How much does Bank of America pay per year?
The average Bank of America salary ranges from approximately ₹1.5 Lakh to ₹2.1 Lakhs per year for a Mail Room Executive and ₹75 Lakhs to ₹1.3 Crore per year for a Senior Vice President. Salary estimates are based on 205 Bank of America salaries received from various employees of Bank of America. Bank of America employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in Bank of America?
The highest-paying job at Bank of America is a Senior Vice President with a salary of ₹75 Lakhs to ₹1.3 Crore per year. The top 10% of employees earn more than ₹29.98 lakhs per year. The top 1% earn more than a whopping ₹58.79 lakhs per year.
What is the minimum salary in Bank of America?
Minimum salary at Bank of America depends on the role you are applying for. For Team Member the minimum salary is ₹2 Lakhs to ₹5.4 Lakhs per year, and for Senior Team Member the minimum salary is ₹2.1 Lakhs to ₹8 Lakhs per year and so on.
What is the salary package for freshers in Bank of America?
The average salary at Bank of America for freshers varies from ₹3 Lakhs to ₹5.7 Lakhs per year for Associate and ₹9.1 Lakhs to ₹25 Lakhs per year for Management Trainee.
What is the notice period at Bank of America in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 67% of the Bank of America employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 2 Months, 21% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 193 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Bank of America , Mumbai is INRunlock blur . Salary estimates are based on 205 Bank of America latest salaries received from various employees of Bank of America.

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