ARC Document Solutions Senior Technical Support Representative salaries in India

Likes

Will get some good opportunity to learn new technology and concepts, with the right attitude. The main thing was colleagues and the managers. Apart from a few exceptions, every single manager was very easy to work with. Most important of all, the job had stability.

Dislikes

People working in the technical support departments are considered like "lower rungs" of the ladder and the salary and the annual hike is dismal. Given the work load and that most of the support teams work at night. The salary offered, doesn't do justice at all. Also, the chances of inter-departmental switch is pretty tough.

Likes

Good for freshers Salary on time. Weekoff and friendly atmosphere. Shuttle service

Dislikes

Home of politics No skill development. Ruins you career Manager and team member are not so effective. Low self esteem. Leg butter people will always promoted. Politics is in vains Bad for good self respect full people Limited access of technology for all. For those you just give buttering the organisation. Advice - If join then should not stay very long.

Likes

You'll get salary on time. 5 days a week work (Saturday and Sunday off or 2 week-offs)

Dislikes

1. Toxic Work culture 2. Exploit fresher candidates 3. No place for honest hard work 4. Perks & Benefits will be changed once you join the organization irrespective of what's written in your joining letter 5. Managers will provide promotions to those candidates who pamper their egos 6. Persons have to work on week-offs or holidays 7. No extra benefit for extra work or night shifts 8. Too much office politics and gossiping 9. No job security, basically you are at the mercy of your manager and they can terminate you without any prior notice.

Likes

... actions from HR Team never before, they always helpful to resolve our issues 3. Salary- As per Kolkata Standerd, they offer really decent salary. 4. ARC having its big Game Zone in Kolkata office, which is really awesome and even they organize their Sports Carnival including internal Cricket/Football match every year 5. Colleagues are very much helpful and work culture is good 6. Job stability is there, they celebrate tenure appreciations every year which means ARC awarded the employees who have completed their 5 and 10 years in the organization 7. You can easily get in touch with any senior member from Management team 8. ARC provides free Cab/Shuttle services for its employees 9. Growth options are also there and you will get decent hikes once in a year

Dislikes

1. Pantry is in 7th Floor Only, it should be in 6th floor too 2. Lifts are not working properly, though there is special lift in 7th floor but for 6th floor you have to use old lift 3. No Smoking Zone

Likes

1) salary on time 2) some nice people to work with and learn from

Dislikes

1) zero job security, employees are forced to resign secretly anytime without prior notice 2) awful management , full of boundaryless mind numbing politics here to deal with. 3) top management manipulates and use people by false speech and fake promises 4) management put their noses in people's personal life and they keep record of every single mistake employee makes in their list for eternity without considering their positive contributions so that they can fire them easily anytime or stop their growth by highlighting their past mistakes. 5) managers will not guide juniors properly and manipulate every report to push their favourites to the high , if you are not on of them then no matter how good you are, it's pointless. 6) people can work here consistently good for years but no increment or growth given here . 7) no work life balance and they try to replace people if they find a microscopic fault in them 8) they hire interns in bulk to get their labour's and work done in low investment so that they can throw them out later without much hassle. Even the lift does not work properly here