ARC Document Solutions Technical Support Executive Reviews
Updated 22 Jul, 2024
Overall Rating
2.8/5
based on 4
reviews
Rating distribution
Category Ratings
3.0
Company culture
3.0
Job security
3.0
Work-life balance
3.0
Work satisfaction
2.8
Skill development
2.8
Promotions
2.6
Salary
What employees say about ARC Document Solutions?
Insights from employee reviews on AmbitionBox
Gender based rating
1.0
Rated by Women
1 reviews
4.3
Rated by Men
3 reviews
ARC Document Solutions is rated
2.8 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfac
...
Read more
ARC Document Solutions is rated
2.8 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Technical Support Executive in
Kolkata
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 Aug 2023
Likes
Will get some good opportunity to learn new technology and concepts, with the right attitude. The main thing was colleagues and the managers.
Apart from a few exceptions, every single manager was very easy to work with.
Most important of all, the job had stability.
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
People working in the technical support departments are considered like "lower rungs" of the ladder and the salary and the annual hike is dismal.
Given the work load and that most of the support teams work at night. The salary offered, doesn't do justice at all.
Also, the chances of inter-departmental switch is pretty tough.
Salary - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Kolkata
Full Time
·
Other Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Jul 2024
Likes
Nothing is good in this company, very poor management, worst work culture.
Dislikes
Everything. Nobody should join this place if they want to grow.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Technical Support Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Jun 2022
Likes
It is very good company and having a good work environment. I feel lucky to be part of this company
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing bad about company however I am far far away from home that is bit complication for me
Work Details
It is very good and friendly.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Kolkata
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jun 2022
Likes
I have more than 10 years of working experience but this is one of the best company i have worked with.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None
Work Details
If you know your work and you are willing to work then no one stop you .
Work days: Monday to Friday
(Flexible Timings)
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IT Executive in
Kolkata
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2024
Likes
nothing , heaven for politician , gossipers ,manipulaters and backstabbers
Dislikes
everything
1) company is not even iso certified , its database can be hacked anytime which is full of garbage docs
2) They are using 20 Years before primordial technologies
3) Awful place for freshers unless you want to learn nothing and be a servant
4) Hard working and talented employees are used here and their credit is taken
5) Hr team is horrible , they will lie and manipulate everything every time
6) south Indian VP , Director treats people like handkerchief to sneeze on
7) Unhealthy politics and toxic environment
8) People should not join even if this is the last company in world , hell is preferred than this torturing place...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Kolkata
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Feb 2025
Dislikes
Salary - Bad
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Overall Rating
Customer Care Executive in
Kolkata
Full Time
·
BFSI, Investments & Trading Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Dec 2023
Likes
Nothing
Dislikes
Time waste if you want to work here.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Jun 2022
Likes
Amazing
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Till now no cons
Work Details
Work like constantly evolving for the good.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Kolkata
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 May 2024
Likes
Not a single thing to like
Dislikes
Everything
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Technical Lead in
Kolkata
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Feb 2023
Likes
In Total, I will suggest everyone, please do not join such a horrible so called IT company.
Dislikes
No growth and it's a pure labour type company and there is no relationship with US ARC, Indian owner is wholesale owner, and he behave like "TAANAASHAAH" like Kim Jong-un (Supreme leader of North Korea).
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 May 2022
Likes
Good company, great manager, competitive salary, work culture is good. Due to WFH, did not yet get the chance to interact with everybody, but the review still stands.
Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Kolkata
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 May 2021
Likes
on time salary
Dislikes
everything
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Team Lead in
Kolkata
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 07 Dec 2021
Likes
Learning Option
Company work Culture
Jog Security
Career Growth
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
The work pressure is very high sometimes.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Technical Lead in
Kolkata
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Sep 2019
Likes
Salary on time
Dislikes
Everything, they will give increment those who will be always behind manager and roaming around .no process ,no coding standard
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other ARC Document Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Junior Network Engineer in
Kolkata
Full Time
·
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 14 Feb 2025
Likes
Good for freshers
Salary on time.
Weekoff and friendly atmosphere.
Shuttle service
Dislikes
Home of politics
No skill development.
Ruins you career
Manager and team member are not so effective.
Low self esteem.
Leg butter people will always promoted.
Politics is in vains
Bad for good self respect full people
Limited access of technology for all. For those you just give buttering the organisation.
Advice - If join then should not stay very long.
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work policy:
Depends
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Applications Engineer in
Kolkata
Full Time
·
DevOps Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 22 Jul 2024
Likes
You'll get salary on time.
5 days a week work (Saturday and Sunday off or 2 week-offs)
Dislikes
1. Toxic Work culture
2. Exploit fresher candidates
3. No place for honest hard work
4. Perks & Benefits will be changed once you join the organization irrespective of what's written in your joining letter
5. Managers will provide promotions to those candidates who pamper their egos
6. Persons have to work on week-offs or holidays
7. No extra benefit for extra work or night shifts
8. Too much office politics and gossiping
9. No job security, basically you are at the mercy of your manager and they can terminate you without any prior notice....Read More
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Kolkata
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 May 2024
Likes
Nothing to like about this company. DONT JOIN THIS COMPANY IF YOU WANT TO SAVE YOUR CAREER FROM DROWNING.
Dislikes
1.ACs doesn't work at all.
2. Coffee machine area is always dirty
3. Have to call admin people for water and other basic things.
4.Desk are not clean.
5.Water bottles are dirty, they don't change the water regularly.
6. Office is full of cockroach, they don't schedule for deep cleaning .
7. Manager doesn't have technical knowledge.Shows partiality and favouritism towards his favourite employees.
8. Managers are pets of management who only barks when management tell them to bark.
9. They will fire you without any prior notice even you are good performing employee.
10. They use out dated technologies and there is absolutely no scope of development or learning in this company.
11. They will not give your appraisal saying the company is not earning enough money and they can't give you the money that you have worked hard for the entire year.
12. Appraisal and confirmation are always delayed.
13. You never get appreciated for your work.
14. You can't take your own earned leaves whenever you want.
15. The vp is South Indian and have no respect for his employees.
16. The HR and admin teams always gossip with each other and don't do any actual work.
17. Poor cyber security awareness in the company and the security manager has no technical knowledge.
18. They prohibit you from using your mobile phones and fire you on the basis of CTO's choice.
19. CTO is very rude and use abusive language with the people around him. (One IT guy left because of this particular reason)....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Automation Tester in
Kolkata
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Nov 2024
Likes
Salary timings
Dislikes
Management and HR
Also senior Vice president
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior QA Engineer in
Kolkata
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 14 Jun 2024
Likes
As an employee of ARC each day is new learning.
Able to work as we want. Able to learn what we want. Able to implement new technology to improve the development.
Till I worked here only limitations is employee themselves. Other than that lot of learning parallel on multiple technology. Seniors help juniors at there(junior) convenience.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Work-life balance was an issue. Other than if you love technology U will love to work.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Administration Executive in
Kolkata
Full Time
·
Administration Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Feb 2025
Dislikes
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Cyber Security Engineer in
Kolkata
Full Time
·
IT Security Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 07 Feb 2025
Likes
Work-life balance - Good
Dislikes
Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Kolkata
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Feb 2024
Likes
1. If you really want to work with latest Technology then ARC is the best, you will hardly find a good software Product Company in Kolkata like ARC!!!
2. I have never seen such smooth and prompt actions from HR Team never before, they always helpful to resolve our issues
3. Salary- As per Kolkata Standerd, they offer really decent salary.
4. ARC having its big Game Zone in Kolkata office, which is really awesome and even they organize their Sports Carnival including internal Cricket/Football match every year
5. Colleagues are very much helpful and work culture is good
6. Job stability is there, they celebrate tenure appreciations every year which means ARC awarded the employees who have completed their 5 and 10 years in the organization
7. You can easily get in touch with any senior member from Management team
8. ARC provides free Cab/Shuttle services for its employees
9. Growth options are also there and you will get decent hikes once in a year...Read More
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
1. Pantry is in 7th Floor Only, it should be in 6th floor too
2. Lifts are not working properly, though there is special lift in 7th floor but for 6th floor you have to use old lift
3. No Smoking Zone
People also ask about ARC Document Solutions's Technical Support Executives
How is ARC Document Solutions to work for?
ARC Document Solutions is rated 2.8 out of 5, based on 4 reviews by employees on AmbitionBox.
ARC Document Solutions is known for Company culture which is rated at the top and given a rating of 3.0. However, Salary is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at ARC Document Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ARC Document Solutions?
According to AmbitionBox ratings, ARC Document Solutions employees rate its salary and benefits as 2.6 out of 5. You can know more about ARC Document Solutions Salaries at AmbitionBox
How is the work culture at ARC Document Solutions?
Work culture is rated 3.0 at ARC Document Solutions by 4 employees. While job security is rated 3.0 and work-life balance is rated 3.0 at ARC Document Solutions. Read detailed reviews by employees of ARC Document Solutions on AmbitionBox.
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ARC Document Solutions Technical Support Executive Reviews by Locations