ARC Document Solutions Customer Success, Service & Operations Department Salaries in Kolkata

Likes

You'll get salary on time. 5 days a week work (Saturday and Sunday off or 2 week-offs)

Dislikes

1. Toxic Work culture 2. Exploit fresher candidates 3. No place for honest hard work 4. Perks & Benefits will be changed once you join the organization irrespective of what's written in your joining letter 5. Managers will provide promotions to those candidates who pamper their egos 6. Persons have to work on week-offs or holidays 7. No extra benefit for extra work or night shifts 8. Too much office politics and gossiping 9. No job security, basically you are at the mercy of your manager and they can terminate you without any prior notice.

Likes

1) Salary on time 2) Flexible work hours and ok leave policy

Dislikes

1) Workplace is a nightmare with very toxic management and unhealthy politics, nepotism. The whole office will know anything even if you scratch your head as management people here love to gossip and spread rumors causing mental torture. 2) Everybody has problems, and they exploit everyone to stop their growth without considering the positive value of employees. 3) use and throw mentality of unfit and worst qualified management treating people like trash 4) Lot of people just goes missing from company suddenly, nobody knows who is going to get fired next day as it depends on the mood of rusty and low mentality of management. 5) work pressure and stress is very high, mindless midnight meetings for no point is a regular thing here. 6) Their product and e-commerce site are an awful mess. Only unaware people buy this low quality and highly priced items which breaks a lot during the delivery process, so a lot of customer complains needs to be handled while dealing with a rotten and vicious boss. 7) Interns are hired by giving false motivation speeches and expected to work as seasoned professionals and they are given too much activities without proper guidance from manager 8) Putting in efforts is useless here as Talented hard-working employees' credit will be stolen so that manager can Favour and promote their buttering non deserving team members 9) Top management will monitor your every move and highlight every mistake every single minute you spend here, and you have to be always available in day and night even you are an intern, if you can't manage then they will find ways to use small things for big escalation against you and put you down as low as possible but they will ignore the positive things as per their convenience. 10) Be careful, Management can fire you on spot if you even try to discuss growth prospects or increment for your hard work. Join only if you want to be used, ridiculed and thrown away and expect nothing from this company other than just a steppingstone in your career.

Likes

... actions from HR Team never before, they always helpful to resolve our issues 3. Salary- As per Kolkata Standerd, they offer really decent salary. 4. ARC having its big Game Zone in Kolkata office, which is really awesome and even they organize their Sports Carnival including internal Cricket/Football match every year 5. Colleagues are very much helpful and work culture is good 6. Job stability is there, they celebrate tenure appreciations every year which means ARC awarded the employees who have completed their 5 and 10 years in the organization 7. You can easily get in touch with any senior member from Management team 8. ARC provides free Cab/Shuttle services for its employees 9. Growth options are also there and you will get decent hikes once in a year

Dislikes

1. Pantry is in 7th Floor Only, it should be in 6th floor too 2. Lifts are not working properly, though there is special lift in 7th floor but for 6th floor you have to use old lift 3. No Smoking Zone

Likes

1) ok washroom and cafeteria 2) salary on time even if it is lower than market standards

Dislikes

I) NO Job security as people can be fired casually anytime by most unfair and unfit management II) Pointless Meetings happening all time even at midnight III) Favoritism, office drama and politics is always happening IV) Juniors are guided vaguely and always used as scapegoat by seniors to take all blame and treated the worst way possible V) Top management monitors each and everything of employees and finds out their mistakes to point out later and ridicule them VI) No appreciation or growth for deserving and hardworking people instead their accomplishments are neglected ultimately stolen by favoured people. VII) Lot of interns are hired and fired in frequent manner and given huge amount of work responsibilities for cost cutting purposes. VIII) Single resource is supposed to do all the work is his domain to save precious money of management, like a developer supposed to work in development, testing, administration everything in low salary all day and night as micromanagement is present everywhere without caring about employees IX) Infrastructure is full of old codes which is very hard to navigate and fix and their products are very old and not up to the mark X) Managers are very rude using people like tools and management does a lot of unethical practices spreading negativity Join only if you are desperate for a job, wants to be taken advantage of and not getting any other opportunities at all.

Likes

1) salary on time 2) some nice people to work with and learn from

Dislikes

1) zero job security, employees are forced to resign secretly anytime without prior notice 2) awful management , full of boundaryless mind numbing politics here to deal with. 3) top management manipulates and use people by false speech and fake promises 4) management put their noses in people's personal life and they keep record of every single mistake employee makes in their list for eternity without considering their positive contributions so that they can fire them easily anytime or stop their growth by highlighting their past mistakes. 5) managers will not guide juniors properly and manipulate every report to push their favourites to the high , if you are not on of them then no matter how good you are, it's pointless. 6) people can work here consistently good for years but no increment or growth given here . 7) no work life balance and they try to replace people if they find a microscopic fault in them 8) they hire interns in bulk to get their labour's and work done in low investment so that they can throw them out later without much hassle. Even the lift does not work properly here