American Express Director Customer Service Salaries by Employees

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₹89.3 Lakhs - ₹98.7 Lakhs

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Last Updated: 11 Mar 2023

Companies similar to American Express for Director Customer Service

Company name	Avg Annual Salary	Open Jobs
Orange Business Director Customer Service Salary 15 - 22 years exp. (5 salaries)	₹24 L/yr - ₹33 L/yr 72% less
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Hapag-Lloyd Director Customer Service Salary 17 - 21 years exp. (3 salaries)	₹46 L/yr - ₹88 L/yr 37% less

Director Customer Service salary at American Express ranges between ₹89.3 Lakhs to ₹98.7 Lakhs per year for employees with 16 years of experience. Salary estimates are based on 1 latest salaries received from various employees of American Express.

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Salary related reviews for American Express

Service Delivery Manager in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 Mar 2025

4.0

for Salary and Benefits

Likes

Salary 3 days office, 2 WFH Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS

Salary - Good

+1 more

Dislikes

Promotions to only females, rather than deserving candidates As licking culture Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS No work life balance Peanuts, in name of appraisal

Job security - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Director in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

5.0

• posted on 22 Jun 2023

4.0

for Salary and Benefits

Likes

Work life balance (for most teams) Very employee focused Extensive benefits -office cabs, leaves, daycare tie ups, summer flex leaves, Great culture

Salary - Good

+6 more

Dislikes

Compensation may not be great keeping industry trends in mind Evening work hours for most teams (some people may mind it)

Project Manager in Gurgaon / Gurugram

Project & Program Management Department

4.0

• posted on 19 Mar 2019

4.0

for Salary and Benefits

Likes

Fantastic work environment, lots of benefits apart from salary, lots of opportunities to move vertically and laterally, within the company.

Salary - Good

+5 more

Dislikes

Compensation is decent, but the growth is slow unless you push hard for it and switch teams.

Senior Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Dec 2024

5.0

for Salary and Benefits

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Salary - Excellent

+6 more

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

see more salary related reviews

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What people are saying about American Express

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consultingmaverick

works at

Infosys Consulting

International IJP/ Assignment in Amex

Hi All, I am about to join Amex at Band 35. I have heard the Amex is a great company to work for with lot of employee centric policies. One of them being IJPs. Can someone shed more light around it, how is it?, is it seamless? do folks get international assignments as part of this IJPs?

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American Express Director Customer Service Salary FAQs

How the salary growth look like for a Director Customer Service at American Express in India?

The salary growth for a Director Customer Service at American Express depends on factors such as experience, performance, and promotions. On average, a Director Customer Service can expect the following growth trajectory at American Express:

Experience	Average Salary Range
15 years	₹89.3 Lakhs to ₹98.7 Lakhs per year

and so on.

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American Express Director Customer Service Salaries

American Express Director Customer Service salary in India ranges between ₹89.3 Lakhs to ₹98.7 Lakhs. This is an estimate based on latest salaries received from employees of American Express.

American Express Director Customer Service salaries in India

Companies similar to American Express for Director Customer Service

Similar Designation salaries in American Express

Salary related reviews for American Express

Service Delivery Manager in Gurgaon / Gurugram

Deputy Manager in Mumbai

Director in Gurgaon / Gurugram

Project Manager in Gurgaon / Gurugram

Senior Analyst in Gurgaon / Gurugram

American Express Director Customer Service Salary FAQs

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