Amazon Senior Customer Support salaries in India (Updated 2025)

Likes

The only thing good here is salary and other perks are better than other companies

Dislikes

Very strict login timings. 10hrs shift making no sense of 5day work week. Internal politics in promotions. It is based on tenure and not on the amount of work you are doing

Likes

You will get salary before end of each month.

Dislikes

Pramotion are totally dependent on reletion with top leadership. The people who don't have knowledge about your field are responsible for deciding about your growth.

Likes

Nothing!

Dislikes

Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst.

Likes

Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.

Dislikes

...increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees.

Likes

Wfh and advance salary options. They are given other benefits that boosts the moral of employees

Dislikes

Not 100% job security, if they focus on providing permanent job then there is no competition for Amazon