Amazon Customer Success Manager salaries in Hyderabad / Secunderabad

Likes

You would get opportunities to work with amazing minds and learn from their experiences vertical as we as lateral.

Dislikes

...then which eventually maximise work load on you and impact work life harmony. Salary is not at all closer to the amount of work done by an individual. More emphasis on project and MORE deliverables over and above to core responsibilities. Office politics is absolutely at high level. No rest on weekends. People will give you indirect work which you can deny.

Likes

Except the Compensation nothing else is good,

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Likes

Nothing the management was so bad and so does the process. The tool AC3 Is full of @hit and they did not work to update it and we had to endure all the bugs and glitches of a tool that is in its beginning phase and helping customers of Amazon hope foreigners see this and complain to amazon

Dislikes

Everything from management to salary as it was very low salary and we were like scammed as we were told we would get 1250 excluding salary for WFH allowance but when our salary came it was included in the salary

Likes

People, opportunity to learn and get visibility on other departments

Dislikes

Salary compensation, they trick you in terms of giving joining bonus, though once it is over it does get compensated with appraisal but in reality you will take home same for straight 3 years and then it will reduce.