Amazon Customer Service Support salaries in India (Updated 2025)

Likes

Nothing!

Dislikes

Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst.

Likes

Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.

Dislikes

...increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees.

Likes

Wfh and advance salary options. They are given other benefits that boosts the moral of employees

Dislikes

Not 100% job security, if they focus on providing permanent job then there is no competition for Amazon

Likes

Nothing

Dislikes

Politics. No clear vision of the leaders. Product and tech team are doing no work just passing time and drawing a hefty salary. No development on the product or tech. No work life balance, working 7 days per week

Likes

Welll it is a MNC so that is the only thing that is preferable

Dislikes

...dy Jassy became the CEO. The management is making poor decision after the other. Job security is a joke and the salary is utter rubbish and garbage. The Interim managers and the tenured folks are tenured by name as they have zero idea regarding process knowledge. The company has officially lost their innovative spirit. I hope that in the near future they terminate Andy otherwise the future is not looking bright