Amazon Development Centre India Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Only good thing about Amazon is the compensation they offer.

Dislikes

1. There is no work life balance. You have to work in rotational shifts and week-offs. 2. Favoritism prevails at Amazon, especially in terms of growth. 3. They terminate atleast 7% employees annually which is mandatory as part of the annual performance evaluation cycle. It is completely data based and not situation based. Leadership doesn't remove the hurdles in meeting the goals and later, put all the blame on you. Hence, no job security. 4. Most of the time, you will be working on repeated tasks. Hence, no skill development and work satisfaction.

Likes

Company Culture is great as time passes you feel stuck in one position and salary..

Dislikes

No promotion as per your tenurity, Performance standards are so difficult to achieving, Amazon day by day trying to layoffs the employees, Work load increasing for all the employees managers, even though operation manager..

Likes

1. Work from home. 2. After you logout there is no need to think about work.

Dislikes

1. Low salary to tenured employees compared to new joiners 2. Unrealistic performance expectations. 3. Expects us to handle 1 email + 1 call or 1 email + 2 chats simultaneously and also perform like chat gpt 4. They will always find a way to blame the associate even if its the process, SOP, tool issue 5. Will always beg you to do OT just so that managers can show off their teams contribution which will help their promotion. 6. Always complaining on team meetings that team is not meeting the goal and we should work harder than we already are.

Likes

Shiny Big Office. Fancy ladies speaking English. Professional Environment.

Dislikes

...ng initial Tenure. If you want to spoil your career then only Join Amazon Noida. You will end up with 25k salary with no Growth and Poor Health after 5 years of Experience in Amazon Noida as an L2 or L3 Never Join.. It's better to waste your time doing nothing instead of working at L2 or L3 in Amazon. Join only if you get L4 and above. Leadership people are Big Liars.. They only focus on their own Growth, Own Profits by doing cost cutting and take maximum output from L2 and L3

Likes

The leadership consists of professionals and a hierarchy is followed in every department. The workload is not overwhelming, it only gets stressful during the Christmas period holiday(Beginning from Halloween till New Year's Eve). You will enjoy medical benefits, a collaborative HR team, and cooperative group managers.

Dislikes

...ut on-site employees, which hinders employees from interacting among themselves. Work pressure doesn't match the salary often. Incentives to take up a temporary role aren't appealing enough.