Alstom Transportation Senior Customer Service Coordinator salaries in Chennai

Likes

Good if you are looking for no fire kind of job where you get salary on time

Dislikes

1. People looking for genuine growth with managers support and guidance don't join here. Managers attitude is "you will be okay until you work according to them else Don't know you at all they will put you under the bus anytime". 2. Performance Review is namesake to show your failure only HR is let down, employee themself do more HR job than HR themself... Complete failure I would say plus should bare with their cold attitude. 3. Even if you are not assigned work neither Manager nor HR is bothered only they will react if you yourself flag but the response would be you are incapable of doing your job and will be transferred to role which is neither matching your profile nor they will discuss with you. 4. Most important if you don't have choice other than joining company always ask for job description in written even get it signed by reporting manager as role what you get is entirely different than your experience ex in case you go to HR on role explanation reply will be "you should even be ready to take printout for your manager" 5. Let down for women employee as they will be sidelined for growth by commenting "You will not be available after working hours" or Will give work exactly at 6 PM or will ask to stay beyond working hours to give some update. If you resist be ready for constant comment in every team meetings by making them feel guilty for giving priority for personal commitment after working hours. Worst is giving comment on taking WFH when kid was sick that too during performance review and will be giving low score even you have worked outside your KPI.

Likes

Nothing.

Dislikes

...their education and can derail one's career. No job security. Hike is around 5%. Variable pay on an average is 60%. Too much internal politics and favoritism. Managers here have a good work life balance. They will log off at 5pm, are allowed to take maximum wfh but team members are asked to sit till late in office and come daily. Worst company ever.

Likes

In this role I had very good work life balance and got lot of learnings. I was never worried about getting lynched from company as Railways is a very stable business.

Dislikes

The salary's were never on par with industry. Tendency is to not to promote and there is no long term vision. And the promotions are never based on the skill/merit but based on who cries loud.

Likes

Nothing, only package.

Dislikes

No new technologies or tools implemented same old process which was used 10 years ago and all manual work.Too much politics and stress from managers .work culture is not good and you have to answer phone calls even at Night if not will be targeted.

Likes

Work Life balance Job security MNC Culture Saturday & Sundays are off Company provides good amount of leaves Salary pay & Bonus is well standard (At least comparing to Indian companies) Work culture environment is good System level learning In Terms of career growth there are three verticals Domain leader, Expert & Project Manager

Dislikes

Not dislike as off now but could be improved Career growth is limited in some of field Limited gain in product knowledge since company works in mass project level & mostly depends on supplier