AirAsia Guest Service Officer salaries in India

Likes

We are getting our salary in this pandemic as well, Thanks to the management for this. ...... the upper management is good, like the C.E.O, The HR Head, I have seen and observed that they really listen to staff's concerns and feedback and always come up with a fair judgement.

Dislikes

1. partiality at station. mental harassment. asking for written explanation from staff by few duty officers on small small errors. The upper management is sometimes not even aware what's happening at station. people are afraid to lose their job hence they stay quiet and keep tolerating everything. 2. We got only 18 AL per year. people who are from outstation and who are married and staying away from family, need to visit often to their home. hence, should increase the leaves. 3. Too many online trainings after covid, i understand that management want us too keep ourself updated with all the SOP'S and want us to achieve our best results, hence they are conducting these C.A.T trainings. But In this pandemic, too many people have bear losses, and are in very bad mental health, we may not come and share everything here at workplace, but everyone needs mental support in this tough time. and these trainings were impacting our health, physical as well as mental. usage of electronics all day has very bad impact on our health.

Likes

Work environment is very cool , there is no restrictions like OAL, of course AirAsia package is the best we get to do more innovative things, anything we do it reaches our CEO directly, AirAisa is the best

Dislikes

Work timing sometimes exceeds, and there is no OT

Likes

AirAsia is good but management need to change.

Dislikes

Sick leave 12 we have for name sake I take 1 sick leave 2000/- deduction on salary if took 2 sick leave 4000/- if we took 3 sick leave in 3 months then 8000/- complete gone.

Likes

Pay is good compared to other indian airlines. Get Tata benefits Free unlimited flight tickets

Dislikes

Work life is not good No proper planning of rosters Staff donno if the applied leaves are approved or not We won’t know what will my shift tmrw till today afternoon or evening. Basically if u are trying to join army but u didn’t get selected…. Then join AirAsia 😂 This is for ppl who are married- Get ready for everyday fights with your wife as you wont get proper time to spend with your family😂