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ACT Fibernet

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4.0

based on 2k Reviews

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Customer Success, Service & Operations

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ACT Fibernet Customer Success, Service & Operations Department Salaries in India

based on 1.2k latest salaries
Designation Avg Annual Salary Open Jobs

Collection and Retention Executive

3 - 9 years exp. (4 salaries)
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₹2.5 L/yr - ₹4 L/yr

Customer Fulfillment Executive

1 - 7 years exp. (4 salaries)
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₹2.3 L/yr - ₹3.9 L/yr

Service Delivery Team Lead

10 - 13 years exp. (4 salaries)
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₹6.8 L/yr - ₹7.8 L/yr

Service Delivery Head

13 - 23 years exp. (4 salaries)
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₹29 L/yr - ₹50 L/yr

Senior Customer Relationship Officer

5 - 9 years exp. (3 salaries)
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₹2.7 L/yr - ₹4 L/yr

Asst Store

0 - 2 years exp. (3 salaries)
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₹1.3 L/yr - ₹2.5 L/yr

Technical Help Desk

4 - 8 years exp. (3 salaries)
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₹4.2 L/yr - ₹4.4 L/yr

1 job opening

Senior MIS Executive

5 - 11 years exp. (3 salaries)
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₹4 L/yr - ₹4.2 L/yr

Senior Operations Manager

4 - 5 years exp. (3 salaries)
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₹12.6 L/yr - ₹19.3 L/yr

Quality Analyst

9 - 14 years exp. (3 salaries)
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₹2.8 L/yr - ₹4.7 L/yr

Senior Technical Support Engineer

4 - 6 years exp. (3 salaries)
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₹4.1 L/yr - ₹4.5 L/yr

MIS Analyst

3 - 5 years exp. (3 salaries)
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₹3.7 L/yr - ₹4.2 L/yr

Senior GIS Engineer

4 - 6 years exp. (3 salaries)
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₹3.2 L/yr - ₹4 L/yr

Customer Care Representative

1 - 6 years exp. (3 salaries)
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₹3.6 L/yr - ₹4.6 L/yr

Sales Coordinator

5 - 8 years exp. (3 salaries)
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₹2.9 L/yr - ₹4 L/yr

Customer Service Executive Officer

1 - 8 years exp. (3 salaries)
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₹2.6 L/yr - ₹3 L/yr

Senior Retention Executive

6 - 11 years exp. (3 salaries)
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₹4 L/yr - ₹4.3 L/yr

Senior Customer Service Representative

4 - 6 years exp. (3 salaries)
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₹3.5 L/yr - ₹3.7 L/yr

L2 Technical Support Engineer

3 - 6 years exp. (3 salaries)
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₹3.4 L/yr - ₹3.9 L/yr

Senior Telecaller

5 - 6 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Last Updated: 9 Feb, 2025

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Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for ACT Fibernet

3.8

Rated by 379 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Sep 2024
1.0
 for  Salary and Benefits

Likes

Nothing good

Dislikes

...t time pass and i went to this company and crack the interview of act fiber net. Hr intimated me after documentation we discuss salary she intimated that they will provide 12k by hand I have 2years experience with CSA role. I negotiated with hr then she offered me 20k by hand and i accept the offer but again she called and said sorry management is not agree with package and they will provide you 17k by hand and that to i accept it. I didn't get any offer letter the joining date has arrived I called her and she said sorry hr department is not ok with your package we will offer only 14k by hand which is my previous company CTC in vizag. Worst experience that I have faced in Hyderabad with this company

read more
  • Salary - Bad
    • +6 more

Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 15 Nov 2023
4.0
 for  Salary and Benefits

Likes

Work culture is good Shows empathy to employees Respect given to employees On time salary

read more
  • Salary - Good
    • +4 more

Dislikes

6 days working Coffee will not be given to executive level staff partiality can be seen Overall process can be improved

Collection And Retention Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Oct 2023
3.0
 for  Salary and Benefits

Likes

nothing much

Dislikes

Cant Balance work life and personal life, All complicants during leaves and extra working hours dont pay any extra ot, 10-11 hour's work stress, Less incentives, pressure on MTD Targets day to day Targets

read more
  • Skill development - Bad
    • +4 more

Deputy Manager in Nalgonda

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 19 Oct 2022
5.0
 for  Salary and Benefits

Likes

Company is good at working environment and good at all the salary and other benefits nice place to work.

read more
  • Salary - Excellent
    • +4 more

Dislikes

Middle Manganament Never understand the ground reality no space for own inventions, just follow them.

Network Engineer in Gomti Nagar Lucknow

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 May 2023
1.0
 for  Salary and Benefits

Likes

Very less pay. showing good incentive but unnecessary incentive cut in every moth of salary

read more
  • Company culture - Excellent

Dislikes

Very less pay. Showing good incentive but unnecessary incentive cut in every month of salary also very high work load in field Engineer. Field Engineer also doing Sales.

read more
  • Salary - Bad
    • +4 more
see more salary related reviews

ACT Fibernet interview questions by designations

Network Engineer (18)Management Trainee (7)Senior Executive (6)NOC Engineer (5)
View all 125 interview experiences
More about working at ACT Fibernet

ACT Fibernet Salary FAQs

How much does ACT Fibernet pay per year?
The average ACT Fibernet salary ranges from approximately ₹0.2 Lakh to ₹2.1 Lakhs per year for a Tele Caller and ₹27 Lakhs to ₹68.1 Lakhs per year for a Deputy General Manager. Salary estimates are based on 1.2k ACT Fibernet salaries received from various employees of ACT Fibernet. ACT Fibernet employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in ACT Fibernet?
The highest-paying job at ACT Fibernet is a Deputy General Manager with a salary of ₹27 Lakhs to ₹68.1 Lakhs per year. The top 10% of employees earn more than ₹11.71 lakhs per year. The top 1% earn more than a whopping ₹45 lakhs per year.
What is the minimum salary in ACT Fibernet?
Minimum salary at ACT Fibernet depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹1 Lakh to ₹4 Lakhs per year, and for Customer Service Executive the minimum salary is ₹2 Lakhs to ₹4 Lakhs per year and so on.
What is the salary package for freshers in ACT Fibernet?
The average salary at ACT Fibernet for freshers varies from ₹2.1 Lakhs to ₹4.6 Lakhs per year for Customer Service Executive and ₹6 Lakhs to ₹20 Lakhs per year for Management Trainee.
What is the notice period at ACT Fibernet in Customer Success, Service & Operations Department?
According to AmbitionBox, 34% of the ACT Fibernet employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 28% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 789 responses on AmbitionBox in last 2 years.

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ACT Fibernet Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at ACT Fibernet is INRunlock blur . Salary estimates are based on 1.2k ACT Fibernet latest salaries received from various employees of ACT Fibernet.

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