ACS Group Customer Service Representative salaries in India

Likes

The company does provide you work life balance.

Dislikes

...headcount, this culture has put people into a spot to worry about job security. The salary package remains an issue with this company, appraisals are not given basis your performance and market condition is taken as an excuse. The same cycle shall follow next year too, this is evident from their cost cutting approaches. Overall it seems these guys do not have right people doing projections for them. They are trying to spread everywhere but hardly know how to stay or make a value in the industry. A company which was always known for its culture and appraisal (prior to current year) now seems to be turning into a company which only cares about business (so called) and not their people.

Likes

Nothing

Dislikes

DisLikes: Worst attitude Worst policy Cares about only critical employees No respect No hike Worst environment Comedy: Manager threatens regarding layoffs after working overtime and trying meet the deadlines which is impossible to meet from the start

Likes

Work life balance is there

Dislikes

They do not give hikes and let go of good resource just because they do not want to pay for what the team is worth of. They will brag about leading the industry but the reality is they are going down with each passing day. Appraisal and promotion % ranges from 5-7% only after all the hardwork you give them. Leaders have no idea where compsny is headed and they think doing fun activity will increase the morale n retain people, if you do not value the people working so hard for you, you are bound to see the downfall.

Likes

... to work on diverse projects with reputed clients. Focuses on work life balance. On time salary payments.

Dislikes

Poor communication. Lack of clarity regarding expectations. Limited career growth opportunities.

Likes

If you are comfortable with poor salary & can compromise with your career growth then this is the company you should join. Rest of the things are all good here.

Dislikes

Management will make you feel on top of the world but when it comes to compensation and appraisals, they will not even discuss the appraisals and then say this is what management had decided. Either take it or leave it. A lot of favourism is there in this company. Favourite people are taken to Summits and people who perform are said they didn't qualify. As long as you work without asking questions, you are a good employee but as soon as you start asking questions, they will say you have always been a non performer.