ACI Worldwide Senior Technical Support Analyst Salaries by 4 Employees (Updated 2025)

6 - 10 years exp.

₹10 Lakhs - ₹24 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

85% more than the average Senior Technical Support Analyst Salary in Software Product Companies for 6 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Technical Support Analyst Salary 7 years exp. (AmbitionBox Estimate)	₹16.2 L/yr - ₹19.8 L/yr
Engineering - Hardware & Networks Senior Technical Support Analyst Salary 10 years exp. (AmbitionBox Estimate)	₹9 L/yr - ₹11 L/yr
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IT & Information Security Senior Technical Support Analyst Salary 6 years exp. (AmbitionBox Estimate)	₹21.6 L/yr - ₹26.4 L/yr

Last Updated: 17 Mar 2025

Companies similar to ACI Worldwide for Senior Technical Support Analyst

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Technical Support Analyst Salary 2 - 9 years exp. (43 salaries)	₹3.5 L/yr - ₹5.5 L/yr 71% less
Accenture Senior Technical Support Analyst Salary 3 - 9 years exp. (38 salaries)	₹5.3 L/yr - ₹15.1 L/yr 38% less
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IBM Senior Technical Support Analyst Salary 2 - 9 years exp. (24 salaries)	₹2.8 L/yr - ₹6.6 L/yr 72% less
Optum Global Solutions Senior Technical Support Analyst Salary 4 - 10 years exp. (22 salaries)	₹5.1 L/yr - ₹16.2 L/yr 38% less
Concentrix Corporation Senior Technical Support Analyst Salary 1 - 5 years exp. (19 salaries)	₹2.8 L/yr - ₹5 L/yr 76% less

Senior Technical Support Analyst salary at ACI Worldwide ranges between ₹10 Lakhs to ₹24 Lakhs per year for employees with experience between 6 years to 10 years. Salary estimates are based on 4 latest salaries received from various employees of ACI Worldwide.

Experience wise ACI Worldwide Senior Technical Support Analyst salaries

Last Updated: 17 Mar 2025

Experience	Avg Annual Salary
6 years (AmbitionBox Estimate)	₹15 L/yr - ₹24 L/yr
7 years (AmbitionBox Estimate)	₹18 L/yr - ₹32.6 L/yr
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8 years (AmbitionBox Estimate)	₹13.9 L/yr - ₹17.7 L/yr
9 years (AmbitionBox Estimate)	₹11.4 L/yr - ₹14.6 L/yr
10 years (AmbitionBox Estimate)	₹10 L/yr - ₹10 L/yr

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Top skills at ACI Worldwide for Senior Technical Support Analyst

Information Security Wireless Technical Support Troubleshooting Debugging Production Support Oracle Salesforce Problem Management Information Technology Analytical Unix Core Java Payment Processing Windows

Salary related reviews for ACI Worldwide

Associate Software Engineer in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 25 Dec 2024

4.0

for Salary and Benefits

Likes

From a fresher's point of view, they get really good exposure and responsibility compared to other similar companies. Company CTC is crystal clear (Almost Everything in-hand) and no hidden or tricky clauses or conditions. (Only) seniors/colleagues and managers are friendly and helpful. Fintech domain :)

Salary - Good

+3 more

Dislikes

Initial compensation is good but the yearly raise is low. Also almost no bonuses apart from salary (yearly bonus is lower than monthly salary so not counting it as bonus). Promotion criterion is gimmick and there is a lot favoritism. Seen a lot of good folks leave because of this. So less career growth opportunities. Working hours are tricky as you would have to work with US folks and cope up with their timings. Job security is average. Almost no training other than few pre-recorded product videos. No cab service at all. Not much room for innovation.

Associate Software Engineer in Bangalore / Bengaluru

Engineering - Software & QA Department

4.0

• posted on 05 Apr 2021

4.0

for Salary and Benefits

Likes

Good work culture, good salary, Work life balance is good, Health Insurance

Salary - Good

+6 more

Dislikes

Compensation can be better as per product industry standards Should adapt more to latest technologies Cafeteria food can be better

Manager in Pune

Full Time

Engineering - Software & QA Department

5.0

• posted on 20 Sep 2024

5.0

for Salary and Benefits

Likes

Company culture is good Policies are employee friendly Good salary pay structure without variable pay

Salary - Excellent

+4 more

Dislikes

No job security. Lots of lay off every year Promotion is based on manager relationship and favourism . No onsite opportunity

Job security - Poor

+1 more

Tech Lead in Pune

Full Time

Engineering - Software & QA Department

5.0

• posted on 30 Jun 2022

4.0

for Salary and Benefits

Likes

Company policy Salary structure No variable pay

Salary - Good

+6 more

Dislikes

Management is forcing for work from office. Work from office mandatory from 18th July . Please allow work from anywhere . Office location is Kalyani Nagar where the traffic in all the sides. Metro work in progress and management forcing for work from office. No team outing or party budget. No udemy or pluralsight subscription for learning. No inhouse training for new technology

Software Engineer II in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

3.0

• posted on 07 Jul 2023

4.0

for Salary and Benefits

Likes

The most imp part of ACI Worldwide is it flexible working hours. Compensation benefits is good.

Salary - Good

Dislikes

Cross training's aren't been encouraged. Pretty bad work life balance. Promotions are slow and also based on politics. Frequent firing and Org changes every quarter. No cab facility is provided.

Skill development - Bad

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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ACI Worldwide Senior Technical Support Analyst Salary FAQs

What is the salary of Senior Technical Support Analyst at ACI Worldwide ?

The average salary of a Senior Technical Support Analyst at ACI Worldwide in India typically ranges from ₹10.0 Lakhs to ₹24.0 Lakhs per year, depending on experience (from 6 years to 10 years).

The top 10% of Senior Technical Support Analyst at ACI Worldwide earn more than ₹24.0 Lakhs per year, and the top 1% earn over ₹24.0 Lakhs per year. Senior Technical Support Analyst Salaries at ACI Worldwide can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 ACI Worldwide employees in India.

What is the estimated take home salary of a Senior Technical Support Analyst at ACI Worldwide in India?

The estimated take-home salary of a Senior Technical Support Analyst at ACI Worldwide in India typically ranges from ₹1,05,875 to ₹1,08,787 per month. This is based on the average salary range of ₹10.0 Lakhs to ₹24.0 Lakhs per year for employees with experience ranging from 6 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of ACI Worldwide. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Technical Support Analyst at ACI Worldwide ?

To be a Senior Technical Support Analyst at ACI Worldwide in india, the key skills required include:

- Information Security
- Wireless
- Technical Support
- Troubleshooting
- Debugging

These skills are highly valued at ACI Worldwide and are crucial for successful performance in a Software Engineering role.

What is the salary of a Senior Technical Support Analyst in companies similar to ACI Worldwide in India?

The salary of a Senior Technical Support Analyst at companies similar to ACI Worldwide in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture	₹5.3 Lakhs to ₹15.1 Lakhs per year
Optum Global Solutions	₹5.1 Lakhs to ₹16.2 Lakhs per year
Tech Mahindra	₹3.5 Lakhs to ₹5.5 Lakhs per year
IBM	₹2.8 Lakhs to ₹6.6 Lakhs per year
Concentrix Corporation	₹2.8 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Technical Support Analyst at ACI Worldwide in India?

The salary growth for a Senior Technical Support Analyst at ACI Worldwide depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Analyst can expect the following growth trajectory at ACI Worldwide:

Experience	Average Salary Range
6 years	₹15.0 Lakhs to ₹24.0 Lakhs per year
7 years	₹18.0 Lakhs to ₹32.6 Lakhs per year
8 years	₹13.9 Lakhs to ₹17.7 Lakhs per year
9 years	₹11.4 Lakhs to ₹14.6 Lakhs per year

and so on.

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ACI Worldwide Senior Technical Support Analyst Salaries

ACI Worldwide Senior Technical Support Analyst salary in India ranges between ₹10 Lakhs to ₹24 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 ACI Worldwide latest salaries received from various employees of ACI Worldwide.