ACI Worldwide Senior Technical Support Analyst Salaries by 5 Employees (Updated 2025)

6 - 10 years exp.

₹10 Lakhs - ₹24 Lakhs

Low Confidence

Salary of majority employees

87% more than the average Senior Technical Support Analyst Salary in Software Product Companies for 6 - 10 years of experience

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Salaries in different departments

Engineering - Hardware & Networks Senior Technical Support Analyst Salary 9 - 10 years exp. (AmbitionBox Estimate)	₹9 L/yr - ₹11 L/yr
Customer Success, Service & Operations Senior Technical Support Analyst Salary 7 years exp. (AmbitionBox Estimate)	₹16.2 L/yr - ₹19.8 L/yr
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IT & Information Security Senior Technical Support Analyst Salary 6 years exp. (AmbitionBox Estimate)	₹21.6 L/yr - ₹26.4 L/yr

Last Updated: 3 Jan 2025

Companies similar to ACI Worldwide for Senior Technical Support Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Senior Technical Support Analyst Salary 4 - 8 years exp. (5 salaries)	₹3 L/yr - ₹9.2 L/yr 62% less
Infosys Senior Technical Support Analyst Salary 2 - 7 years exp. (7 salaries)	₹2.5 L/yr - ₹4.4 L/yr 72% less
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Wipro Senior Technical Support Analyst Salary 2 - 8 years exp. (5 salaries)	₹1.6 L/yr - ₹3 L/yr 84% less
Tech Mahindra Senior Technical Support Analyst Salary 2 - 8 years exp. (44 salaries)	₹3.5 L/yr - ₹5.7 L/yr 70% less
HCLTech Senior Technical Support Analyst Salary 3 - 6 years exp. (6 salaries)	₹4 L/yr - ₹5.4 L/yr 67% less
LTIMindtree Senior Technical Support Analyst Salary 2 - 4 years exp. (3 salaries)	₹4.6 L/yr - ₹4.8 L/yr 69% less
Mphasis Senior Technical Support Analyst Salary 2 - 12 years exp. (4 salaries)	₹2.9 L/yr - ₹3.2 L/yr 80% less

Senior Technical Support Analyst salary at ACI Worldwide ranges between ₹10 Lakhs to ₹24 Lakhs per year for employees with experience between 6 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of ACI Worldwide.

Experience wise ACI Worldwide Senior Technical Support Analyst salaries

Last Updated: 3 Jan 2025

Experience	Avg Annual Salary
6 years (AmbitionBox Estimate)	₹15 L/yr - ₹24 L/yr
7 years (AmbitionBox Estimate)	₹7.1 L/yr - ₹18 L/yr
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8 years (AmbitionBox Estimate)	₹13.3 L/yr - ₹17 L/yr
9 years (AmbitionBox Estimate)	₹10 L/yr - ₹21.2 L/yr
10 years (AmbitionBox Estimate)	₹10 L/yr - ₹10 L/yr

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Top skills at ACI Worldwide for Senior Technical Support Analyst

Information Security Wireless Technical Support Troubleshooting Debugging Production Support Oracle Salesforce Problem Management Information Technology Analytical Unix Core Java Payment Processing Windows

Salary related reviews for ACI Worldwide

Associate Software Engineer in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 25 Dec 2024

4.0

for Salary and Benefits

Likes

From a fresher's point of view, they get really good exposure and responsibility compared to other similar companies. Company CTC is crystal clear (Almost Everything in-hand) and no hidden or tricky clauses or conditions. (Only) seniors/colleagues and managers are friendly and helpful. Fintech domain :)

Salary - Good

+3 more

Dislikes

Initial compensation is good but the yearly raise is low. Also almost no bonuses apart from salary (yearly bonus is lower than monthly salary so not counting it as bonus). Promotion criterion is gimmick and there is a lot favoritism. Seen a lot of good folks leave because of this. So less career growth opportunities. Working hours are tricky as you would have to work with US folks and cope up with their timings. Job security is average. Almost no training other than few pre-recorded product videos. No cab service at all. Not much room for innovation.

Associate Software Engineer in Bangalore / Bengaluru

Engineering - Software & QA Department

4.0

• posted on 05 Apr 2021

4.0

for Salary and Benefits

Likes

Good work culture, good salary, Work life balance is good, Health Insurance

Salary - Good

+6 more

Dislikes

Compensation can be better as per product industry standards Should adapt more to latest technologies Cafeteria food can be better

Manager in Pune

Full Time

Engineering - Software & QA Department

5.0

• posted on 20 Sep 2024

5.0

for Salary and Benefits

Likes

Company culture is good Policies are employee friendly Good salary pay structure without variable pay

Salary - Excellent

+4 more

Dislikes

No job security. Lots of lay off every year Promotion is based on manager relationship and favourism . No onsite opportunity

Job security - Poor

+1 more

Tech Lead in Pune

Full Time

Engineering - Software & QA Department

5.0

• posted on 30 Jun 2022

4.0

for Salary and Benefits

Likes

Company policy Salary structure No variable pay

Salary - Good

+6 more

Dislikes

Management is forcing for work from office. Work from office mandatory from 18th July . Please allow work from anywhere . Office location is Kalyani Nagar where the traffic in all the sides. Metro work in progress and management forcing for work from office. No team outing or party budget. No udemy or pluralsight subscription for learning. No inhouse training for new technology

Software Engineer II in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

3.0

• posted on 07 Jul 2023

4.0

for Salary and Benefits

Likes

The most imp part of ACI Worldwide is it flexible working hours. Compensation benefits is good.

Salary - Good

Dislikes

Cross training's aren't been encouraged. Pretty bad work life balance. Promotions are slow and also based on politics. Frequent firing and Org changes every quarter. No cab facility is provided.

Skill development - Bad

+3 more

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Top trending discussions

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Salary Discussions, Hike & Promotions

2w (edited)

a senior quality lead

Offer letter - Accepted

Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?

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ACI Worldwide Senior Technical Support Analyst Salary FAQs

What is the salary of Senior Technical Support Analyst at ACI Worldwide?

Senior Technical Support Analyst salary at ACI Worldwide in India ranges between ₹10.0 Lakhs to ₹24.0 Lakhs for experience between 6 years to 10 years. According to our estimates it is 87% more than the average Senior Technical Support Analyst Salary in India. Salary estimates are based on 5 latest salaries received from various employees of ACI Worldwide India.

How does the salary of a Senior Technical Support Analyst at ACI Worldwide India compare with the average salary range for this job?

The average salary of a Senior Technical Support Analyst at ACI Worldwide is 87% more than the average salary of a Senior Technical Support Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Technical Support Analyst at ACI Worldwide?

Information Security, Wireless, Technical Support, Troubleshooting and Debugging are some of the popular skills required to work as a Senior Technical Support Analyst at ACI Worldwide India.

What is the salary of a Senior Technical Support Analyst in companies similar to ACI Worldwide in India?

TCS Senior Technical Support Analyst Salary - ₹3.0 Lakhs to ₹9.2 Lakhs per year
HCLTech Senior Technical Support Analyst Salary - ₹4.0 Lakhs to ₹5.4 Lakhs per year
LTIMindtree Senior Technical Support Analyst Salary - ₹4.6 Lakhs to ₹4.8 Lakhs per year
Tech Mahindra Senior Technical Support Analyst Salary - ₹3.5 Lakhs to ₹5.7 Lakhs per year
Infosys Senior Technical Support Analyst Salary - ₹2.5 Lakhs to ₹4.4 Lakhs per year

What is the estimated take home salary of a Senior Technical Support Analyst at ACI Worldwide in India?

The estimated take-home salary of a Senior Technical Support Analyst at ACI Worldwide ranges between ₹1,03,796 per month to ₹1,06,640 per month in India. The take-home salary calculation is based on the average ACI Worldwide Senior Technical Support Analyst salary in India which ranges between ₹10.0 Lakhs to ₹24.0 Lakhs per year for employees with experience between 6 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Senior Technical Support Analyst at ACI Worldwide?

According to AmbitionBox, 100% of the ACI Worldwide Senior Technical Support Analysts reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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ACI Worldwide Senior Technical Support Analyst Salaries

ACI Worldwide Senior Technical Support Analyst salary in India ranges between ₹10 Lakhs to ₹24 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 ACI Worldwide latest salaries received from various employees of ACI Worldwide.