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Xiaomi Customer Success, Service & Operations Department Reviews

based on 97 reviews
Updated 2 Jan, 2025

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.0

Work-Life balance

3.9

Company culture

3.9

Skill development

3.9

Salary & Benefits

3.9

Work Satisfaction

3.5

Job Security

3.4

Promotions/Appraisal

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People also ask about Xiaomi's Customer Success, Service & Operations Department

Is Xiaomi's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 97 employee reviews, it's clear that most employees have a positive experience working at Xiaomi's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does Xiaomi's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Xiaomi's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.9 out of 5, based on 97 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Xiaomi's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Xiaomi's Customer Success, Service & Operations Department, click here.
How is the work culture at Xiaomi's Customer Success, Service & Operations Department?
Work culture at Xiaomi's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 97 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Xiaomi's Customer Success, Service & Operations Department, click here.
How is the job security at Xiaomi's Customer Success, Service & Operations Department?
Based on 97 reviews on AmbitionBox, Xiaomi's Customer Success, Service & Operations Department employees rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Xiaomi's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Xiaomi Customer Success, Service & Operations Department

based on 96 reviews
4.4
Rated by 14 Women

Rated 4.4 for Work-Life Balance and 4.3 for Skill Development

women
4.2
Rated by 82 Men

Rated 4.0 for Work-Life Balance and 4.0 for Salary & Benefits

men

Working Days at Xiaomi Customer Success, Service & Operations Department

based on 97 reviews
Monday to Friday
53%
Monday to Saturday
35%
Rotational Shift
8%
Alternate Saturday off
2%
Other
2%

Work Timings at Xiaomi Customer Success, Service & Operations Department

based on 97 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
44%
10%
10%
36% employees reported other strict timings

Shift Timings at Xiaomi Customer Success, Service & Operations Department

based on 97 reviews
Day shift
100%

Business Travel at Xiaomi Customer Success, Service & Operations Department

based on 97 reviews
No travel
44%
Within country
30%
Within city
23%
International travel
3%
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