Wipro is rated
3.6 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Wipro is rated
3.6 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Wipro Customer Care Executive Kolkata Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
25 reviews found
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Popular
Customer Care Executive in
Kolkata
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 May 2024
Likes
Job security.
Dislikes
Salary, Hikes, Work culture
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2023
Likes
Work management and company help you in your difficult situations
Dislikes
Salary hike and promotion
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
CSR & Sustainability Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 Aug 2020
Likes
Wipro is a very well known company especially for its products and services.
But being an employee its a terrible experience. I worked for 1.3years and it that time phase I understood that the carrier growth is very very slow its a best and must work place only for fresher's. Once you gather those knowledge will see that there are better companies who are ready take you with a good amount of money and a better work compensation.
But yes the culture which one receives is something astonishing and incomparable with any companies according to me. Its the beat friendly culture you receive, but be sure that you should have the capability to impress your supporting members by your work skills or your word skills!...Read More
Dislikes
I was supposed to get a settlement amount approximately 22k and received 2.6k.
They try there level best to deduct 1 penny at least every time make sure you keep a eye on your payslip every single month.
Work Details
B A D
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Flipkart Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Oct 2020
Likes
I joined wipro as a Fresher But learnt so much there. Wipro is a very much employee supported company. My overall experience there is very good
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Kolkata
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Apr 2021
Likes
Manager use to abuse verbally and mentally
Dislikes
Manager abuses rather focusing
Work Details
Work life was okay but manager abuses
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Hp Apac Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2020
Likes
Company not serious about new candidate always scolding and give so much pressure that you will force to take resign..
Work Details
Work timings: Strict Timings
Customer Care Executive in
Kolkata
It Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jun 2020
Likes
They are calling us even in covid 19 and they even deducted our night shift allowance
Dislikes
Everyone wants to be a boss not a leader
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 28 Sep 2019
Likes
Work environment is nice.
Dislikes
I can not give time to my family
Work Details
I work in premium helpdek team where I communicate via email.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jun 2019
Likes
A very good organisation to begin your career .Aphrasail is still a concern but they are trying to improve.
Dislikes
The atmosphere is so user friendly ,a very qualified management.
Work Details
You will not feel bore
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Calling Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2019
Likes
Fab.. Awesome
Dislikes
My sme in hp process vas not at all good......
Work Details
Grt
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
All r best
Customer Care Executive in
Kolkata
Technical support executive Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 31 Mar 2022
Likes
Worked as CS for few months. The work timing was unbelievable. They will force you to do extra hours for almost every day.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
BT OPEN REACH Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Oct 2021
Likes
Great structure for learning and development to anybody who is looking forward for a wonderful career.
Dislikes
Odd hours of working
Work Details
Great
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Kolkata
BPO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Apr 2020
Likes
Wipro for sure has been the best organisation to work with. With the best people around as mentors trainers managers n pals it indeed was very much satisfactory.
Dislikes
Nothing to dislike about Wipro. But just that the nascom thingy. Back in 2015 had to leave the organisation bcuz of a family emergency. As a result of which I was declared NA wherein I was in complete contact with my then AM. But nthng could be done. I have potential to crack interviews in Wipro each time. But i just dont get the chance to prove myself.. its NASCOM issue!!!...Read More
Work Details
Was a part of UHG-CS. Had to assist service providers with the medical insurance coverage and bill.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Wipro, Kolkata Customer Care Executives
Is Wipro, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 25 employee reviews, it's clear that most customer care executives have an average experience working at Wipro, Kolkata. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Wipro, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Wipro, Kolkata customer care executives rate their salary and benefits at 3.2 out of 5, based on 25 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Wipro, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Wipro, Kolkata for customer care executives, click here.
How is the work culture at Wipro, Kolkata for Customer Care Executives?
Work culture at Wipro, Kolkata for customer care executives is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Wipro, Kolkata for customer care executives, click here.
How is the job security at Wipro, Kolkata for Customer Care Executives?
Based on 25 reviews on AmbitionBox, Wipro, Kolkata's customer care executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Wipro, Kolkata for customer care executives, click here.
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