Whitehat jr Customer Success, Service & Operations Department Reviews

Likes

Salary benefits WFH Flexible timing Transportation

Dislikes

Tentative layoffs Policy changes No growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

While working with a growing team I had my own personal development during the beautiful years spent at the organization the support the team effort and always striving to overcome challenges the leaders have always been supportive and have helped every individual grow with a lot of learnings

Dislikes

Stability

Work Details

Work policy: 3 days a month

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

people and team mates were good . salary was on time

Dislikes

from manager to director all are very unprofessional they told something during joining and told something after joining . sack ratio is very high . job satisfaction & job retention both are very low

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Whitehat Jr used to be a great company to work with before byjus's acquisition. I have seen people getting promotions completely based on their skills and performance (Meritocracy), but eventually, everything came to a halt after the acquisition.

Dislikes

In whitehat jr, people were shifted to different dept without prior notice and made to work in a department which required different skill sets. As Einstein said, "Everybody is a genius, but you cannot judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid." Apart from this if you talk about pressure and work-life balance then I would say it was normal like any other company nowadays. Work culture was good for some departments and for some it was horrible, it was totally dependent on their leaders. For me, it was always good, because my leaders were really supportive and understanding. Lastly, about job security, I would say that job is not secured in any private companies nowadays. But whitehat jr was extreme in laying off the employees out of nowhere. And the worst part is that the layoffs were based on their salary range, not on their performance. Many good performers lost their job at a time when jobs in the market are in scarcity. Try to understand the point here, they were moved into different departments then they were judged based on their salary range and then laid off. And because of this strategy, many lost their jobs. PS: If you are thinking of joining whitehat jr now, then take my suggestion and don't join. Look for a better opportunity. Now there's nothing left in the company....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The admins and there though process

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexibility in working

Dislikes

Job security is less

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

customer and teachers

Dislikes

management people are highly uneducated

Likes

Learning and Growth

Dislikes

Hard workers get left behind if you don't report to proper leaders.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working culture is good

Dislikes

Job is unsecured

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.