Vibrant Infocom Customer Service Representative Reviews
based on 4 reviews
Updated 21 May, 2023
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.7
Job Security
3.3
Work Satisfaction
3.2
Company culture
3.2
Work-Life balance
2.8
Salary & Benefits
2.8
Skill development
2.3
Promotions/Appraisal
Vibrant Infocom is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vibrant Infocom is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Service Representative in
Kolkata
Telemarketing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Nov 2020
Likes
Good work environment and culture.teammstes are supportive and the management is average supportive.there is a huge cafeteria.company policies are good.
Dislikes
Management didn't address our issues.salary decent but career growth slow.
Work Details
The job is quite interesting. I learnt many things on the job.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Kolkata
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 May 2023
Likes
I likes everything in vibrant infocom pvt ltd for examples hr policy , TL behaviour , Qu feedback but there is some issues in vibrant are like system crisis, headset issue etc. overall my experience in vibrant is good. thanx for give me opportunity to job in vibrant.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Nothing to like here.
Dislikes
Pf balance does not submitted properly by the company.
Leave issue
No leave adjust due to demise for parents.
No time adjustment for training and many more.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Nothing
Dislikes
All including company policy & salary given time
Sales Manager in
Kolkata
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2024
Likes
All good
Dislikes
Salary increment and incentive don't expect from this company.
Team Lead in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Mar 2023
Likes
Work environment is good.
Dislikes
Seniors is not helpful with TLs .Clients misbehaving but seniors do not prtest about that. Salary scale is low . Create pressure to do other work like as MIS report making activities with TL work .Hence work load is very high for that the working gours should be 12 to 13 hours .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Healthcare & Life Sciences - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Jan 2024
Likes
Official vibes
Dislikes
Salary expectation to be low...
Customer Care Executive in
Kolkata
Retention Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2022
Likes
Good environment
Dislikes
Management is not good.
Work Details
Work timings: Strict Timings
Customer Care Executive in
Kolkata
Cce Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Jul 2021
Likes
This is best company for me
Dislikes
We will improve our listing skill and camonecation skill
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Sec 5
Customer care excutive Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Aug 2021
Likes
Good
Dislikes
Good
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
CRM Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2020
Likes
They enable work From home
Dislikes
Nothing special
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Business Process Outsourcing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2021
Likes
Nothing
Dislikes
Salary issues
Work Details
Bad
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Vibrant Infocom Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CSR Executive in
Kolkata
Full Time
·
CSR & Sustainability Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Mar 2024
Likes
All employees behaviour including TL HR team Quality team
Dislikes
They didn't accept resignation letter didn't give the pay slip.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Call Center Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Good office colleague
Dislikes
Toxic quality members
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Assistant Manager HRD in
Kolkata
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Feb 2024
Likes
No
Dislikes
No issue in this organization
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
CRO in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Behaviour is well maintained here
Dislikes
Salary is not good here
Cro Executive in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Job Security
Dislikes
Salary is always late
Csr and Services Associate in
Kolkata
Full Time
·
Social & Public Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Work environment good.
Dislikes
Poor Salary and low appraisal, and no any incentive.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about Vibrant Infocom's Customer Service Representatives
How is Vibrant Infocom to work for?
Vibrant Infocom is rated 3.3 out of 5, based on 4 reviews by employees on AmbitionBox.
Vibrant Infocom is known for Job Security which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Vibrant Infocom read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vibrant Infocom?
According to AmbitionBox ratings, Vibrant Infocom employees rate its salary and benefits as 2.8 out of 5. You can know more about Vibrant Infocom Salaries at AmbitionBox
How is the work culture at Vibrant Infocom?
Work culture is rated 3.2 at Vibrant Infocom by 4 employees. While job security is rated 3.7 and work-life balance is rated 3.2 at Vibrant Infocom. Read detailed reviews by employees of Vibrant Infocom on AmbitionBox.
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