vCustomer is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
vCustomer is rated
3.2 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Popular
Technical Support Engineer in
New Delhi
Technology / IT Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Feb 2020
Likes
Work Policy
Dislikes
Rotation shift were weekly and there was no learning for career growth.
Good Transparency and approachable leadership team.
Dislikes
Everything was good .
Work Details
Good place to show off your skill set and get rewarded as well.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
New Delhi
Hp compaq tech suopirt Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2021
Likes
I have loved this company as got wonderful training and lovely trainers
Work wise good mentor or managers
Wonderful team enjoyed and learnt and earned too
Dislikes
Too far from city as half of time went in travelling
Work Details
Work life was good due to good mentors and supporting managers
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
TSS Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Dec 2019
Likes
Na
Dislikes
Na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Engineer in
Pune
Customer support engg. Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Sep 2019
Likes
You get to learn good things
Dislikes
Personal Life takes back seat
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Linksys Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Oct 2018
Likes
Our Team Leader Mr.Owais was supportive & helpful by nature. Therefore, I saw my overall growth due to our healthy team developed & motivated by him.
Dislikes
There was no such point that I disliked about working there apart from our night timing but that was actually our job-profile so no such points.
Work Details
It was really interesting to me because we used to work for US clients through phone as well as online chatting and it gave tremendous satisfaction to me when I used to quick-fix their internet-related issues.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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vCustomer.
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System Engineer in
New Delhi
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 08 Mar 2019
Likes
My team members.
Dislikes
No growth option, poor compensation plans.
Work Details
Hectic
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other vCustomer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
New Delhi
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Good Experience
Dislikes
Very bad Shift Timings
Senior TSE in
Pune
Full Time
·
Information Technology Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2022
Likes
Everything was good
Dislikes
nothing as such
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Nov 2020
Likes
Nothing, there are big frauds. have policy of hire and fire as per there processs no job security
Dislikes
There HR forced for leaving the org with unnecessary performance reason as there was no work in process. Not even payed 3 months salary , which is suppose to paid by law.
Work Details
work culture is made by people or your peers , my peers was very good, but its the company which sucks.
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Pune
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2020
Likes
Vcustomer has the worst management
Dislikes
Managers
Work Details
Csr
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Floor Supervisor in
Badgaon Sheri brahmasun city
Office staff Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
Job Security
Work-Life Balance
posted on 21 May 2022
Likes
He is one the best BPO company because this is very disciplined and Rules folloowed Company... services is very nice and Good Qualities
Dislikes
Nothing any dislikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Call Center Executive in
Okhla phase 3, New Delhi
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2020
Likes
It's was a good company for me, because Vcustomer ls my fisrt job. It's like a family for me, they treat us equally, whether you are a Supervisor, Team Leader, Manager, Tainer or HR etc. Sometimes when I look back, wow...Our Canteen/Cafe, it's one of the best ever, everyone have the same, whether he/she is Manager or HR, it was soo good . And on 3rd floor, there' s a bid hall where we can play Pool, Carrom, table tenis, and even we can watch televition (TV) by the way we use to play Volleyball....Read More
Dislikes
To be honest, everyone in Vcustomer got their salary on the right time. But, I'm sorry to say that for a new recruitment like us, they gave us only three days (3) three days for process training as well as voice and Accent.
Moreover, there's no incentive nor bonus till the time I'm with Vcustomer. After all it's a good company.
Work Details
For me it's like a challenging situation with everyone at first, because, the training was only 4 days, so when we've got a break I spent most of the time in Canteen and request the senior to help me out. And everyone working in Vcustomer are very good.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Client Relationship Executive in
New Delhi
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
Promotions/Appraisal
5.0
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Company was awesome to work
Dislikes
They shifted to other country
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Associate-L2 in
New Delhi
Full Time
·
Business Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2022
Likes
Everything was fine except salary structure
Dislikes
Salary was not upto the mark.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Group Manager - Administration in
New Delhi
Administration Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2018
Likes
Best mentor. Always look for innovation in most domain. Work life balance.
Dislikes
Working on weekends. Slow career growth but I understand it is there in our Domain.
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about vCustomer's Technical Support Engineers
How is vCustomer to work for?
vCustomer is rated 3.2 out of 5, based on 7 reviews by employees on AmbitionBox.
vCustomer is known for Company culture which is rated at the top and given a rating of 4.0. However, Job Security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at vCustomer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at vCustomer?
According to AmbitionBox ratings, vCustomer employees rate its salary and benefits as 3.2 out of 5. You can know more about vCustomer Salaries at AmbitionBox
How is the work culture at vCustomer?
Work culture is rated 4.0 at vCustomer by 7 employees. While job security is rated 2.0 and work-life balance is rated 2.5 at vCustomer. Read detailed reviews by employees of vCustomer on AmbitionBox.
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