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Full Time
Back Office Department
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Nothing
Absolutely Pathetic, No work ethic and not a safe mental space. Pointers to know about how the company will treat you: 1. Will onboard you, promising a salary on the Offer letter which we will get post 2-3 months of probation period. After the probation period ends, they only increase 1-2000 Rs from what they were paying as a stipend in probation. Lies about increasing it 2 months later, Will kick you off the company till then. 2. No policies for employees, Will scare everyone that they will kick the employees out of the company. It is mentioned by them that employees will have 2 days paid leave and cuts salary for even 1 day sick leave. 3. Managers are very unprofessional, they talk to the employees using cuss words. They are also super uncooperative towards the team. 4. HR would NEVER respond to any of the queries, They don't consider anyone important post onboarding. 5. They want people to take client calls at 4 in the morning, and 6 in the morning. If someone doesn't pick up the calls then, the managers will call you and tell you that your performance is not upto the mark, this can lead to termination. 6. They will NEVER credit your salary on time and fairly. Would never recommend anyone to go through this traumatic experience ever....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Good work culture
Nothing bad about this company
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Operations Department
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I appreciate most about working at Universal Adventures is the exciting and purpose-driven nature of our work.The company provide endless opportunities to create memorable travel experience to our clients,Making each day both challenging and rewarding.The Vibrant environment ,combined with a passionate and supportive team, Fosters creativity and collaboration. Its truly fulfilling to be part of a company that not only values exploration but also works tirelessly to connect people with the incredible wonders of the world....Read More
Customer expectation.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Operations Department
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- Overall Rating out of 5 is 4 1. Skills, i build here is better than earlier. 2. Team Work super
Need improvement
Work policy: in case needed
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Team, Work environment,
Customer Expectations
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Learn alot about our country, free trip
High work pressure in may month, due to over booking of char dham yatra, but I learnt about different different states and their culture alot , everyone is supportive, I had a chance to go on a trip to nainital for free, you must try working if want to learn and upskill in starting
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Team, Working Environment
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Work days: Monday to Saturday (Flexible Timings)
Full Time
Management Department
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Friendly work culture with amazing perks and flexibility. Seniors are very supportive and helpful, Started under the team of Luyash Sir and Nancy Ma'am , they as my Team Lead always helped me to handle all the obstacles. Working with them has streamlined our processes and boosted productivity. Talking about the Pay roles, UA always empowered their deserved candidates and always tried to meet the expectations of their employees. Overall I will say that I am Impressed by their commitment and the promises they made....Read More
Having strict timings
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing - 0/10
Universal Adventures are scammers, why ? " I worked with Universal Adventures and unfortunately the experience was far from positive. They initially presented the role as an excellent opportunity, but the reality was constant work pressure in a highly toxic environment. They are following the exact model of Bigg Boss, the employees have to be on camera for full day, no toilet breaks, bad behavior, team morale was very low, and the management provided abusive support, which added to the stress. The Most Troubling part was unfair handling of employment terms. When it came time for salary distribution, they are firing employees like anything, you have a bad hairstyle you are fired, you have bad handwriting you are fired, these kinds of vague reasons were given to the employees, that felt unjustified. It's disappointing to see hard work and dedication treated this way. They are scamming their employees, they are scamming their customers i hope someone will address these issues, otherwise they will keep scamming more and more people."...Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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"I was hesitant to join a new company [Universal adventures] has exceeded my expectations in every way. The team is friendly, knowledgeable, and passionate about their work. The company provides excellent training and development opportunities, and the benefits are top-notch. I'm so glad I made the decision to join this amazing team! Aditya Sales Representative
Nil
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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- work environment excellent - will get promotions soon depends on performance - satisfied to work with this company - nice work culture , funny environment
no dislike
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Everything, team support, salary, work culture
6 days working 🥺🥺
Work days: Monday to Saturday (Strict Timings)
Full Time
Category Management & Operations Department
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Working at Universal Adventures has been an incredible experience! I love being part of a team that's passionate about creating unforgettable adventure experiences. Key things that I like the most are:- 1. The working culture of the company is the best 2. Chance to work with C-Suite of the Company 3. Get to work with an industry specialist 4. New learning every single day
Nothing as of now, Everything is Good
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Practical knowledge in an efficient sales team.
> Everyone obviously works for salary, here it is always credited late. It usually gets credited at least 3-4 days from the told date which would be even crossing mid of the next month sometimes. > My salary for the last working month was told to be credited after 45 days of the last working day, but it has not been credited even after 60 days which is today as I resigned from my job on 1st February 2024. > I think that the organisation focuses only on conversion of leads and not at all on the service making it very hard for the sales team. > The organization lacks professional behaviour in many aspects, as a matter of fact, be ready for your contact number to be in spam when you join in for sales here. > Many departments including HR lack responsibility in their work....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations, Maintenance & Support Department
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Their lies.
Terrible experience. Please don't fall in their trap.They didn't even care to let you know anything. They didn't even pay your expenses like recharge and wages.There is a policy hire and fire. Nobody is helpful there.Fully time waste.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
BD / Pre Sales Department
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Nothing
Everything everything everything everything everything
Full Time
Customer Success Department
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Job security and late salary
Full Time
Sales Support & Operations Department
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The working culture of the company, huge scale of growth and learning new things
Their interview rounds are very touch to crack as they only hire smart and passionate individuals.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Sales Support & Operations Department
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"I am proud to be a part of Universal Adventure's sales team. The company fosters an incredible work environment that encourages growth, teamwork, and innovation. Our diverse range of adventure packages caters to every traveler, making it easy to connect with clients and exceed their expectations. The management is supportive, and the training resources provided ensure we stay ahead in delivering outstanding customer experiences. I highly recommend Universal Adventure for anyone seeking a fulfilling career in the adventure tourism industry!"...Read More
"So far, I haven't experienced anything in dislikes that I could share."
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Tourism Services Department
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It is my first job and never thought that it will be so great, learnt so many things from seniors specially with our Team leader Abhishek ahirwar sir , developed my skills in sales, communication problem solving and a great support by management authorities also , training sessions are the best knowledge+ Motivation by Sami sir ,anda good working environment with colleagues, And a great opportunity of work from home , being in home with family at our home Town and earning a good salary. One last thing is that having a good experience till now !....Read More
No dislike till now, want some week offs to be added 😅 but no matter if we don't get also because it's work from home at last.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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I like working at Universal Adventures because I get to help clients plan amazing trips. The work environment is exciting and helps me improve my skills. Our team leader, Nancy Rana, is very supportive and always ready to help. Additionally, Yash Sangla from the operations team is very quick in solving problems and queries, which makes things much easier for us.
sometimes handling a high volume of client queries can be challenging. However, it also pushes me to improve my time management and problem-solving skills.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Digital Marketing Department
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I like working at Universal Adventures because it provides a great opportunity to learn and grow. The work environment is supportive, and the team is friendly and collaborative. I enjoy the creative challenges and the chance to contribute to exciting projects. It’s a place where my ideas are valued, and I feel motivated to do my best every day.
There’s not much to dislike about working at Universal Adventures. Overall, I appreciate the company’s supportive environment and focus on improvement.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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