Optimal Transnational Senior Customer Service Associate Reviews

Likes

It was good working there for an year as the staffing was really helpful while training and always. There were fixed day shift and fixed Sunday off and Saturday half day. There I was selected as TSR in beginning and that too was good experience and then after getting promotion to quality analyst, I learned a lot about how to analyseeach and everything. Yes, there was some pressure of auditing number of calls but then too it was a really satisfying job....Read More

Dislikes

There was no logic that salary of TSR can be increased but not of quality analyst.

Work Details

It was exciting when there was competition and we were willing to win the weekly performance certificate. Sometimes hectic.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I love my team mates and my manager Ms Somali Mani and Mr Allan they are amazing, they have guided me in every obstacle that I face. I wish I could have work more.

Dislikes

There should be job secur.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Frendly enviorment, attractive incentive, beyond the emagination management.

Dislikes

I personally worked this organization for two year,never feel any kind of bad prospect,such a nice job place if u believe yourself.

Work Details

With two year I got best performer award when I achive my target,even employ of the month trophy I got

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was gud experience.

Dislikes

I can't explain you.

Work Details

I was working as a process associate. I was best performer of my team.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture and people

Dislikes

No growth and now its totally changed

Work Details

Amazing

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture ...just like family

Dislikes

Saturday half day

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company is open innovation and readily adopts latest technology

Dislikes

The work pressure is high.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is the worst organisation to work with .it is a total waste of time , the management is absolutely corrupt and the owner Vasundhra is a cheat . It is advised to not to waste your time here .they don't have anything like employee welfare. BIG TIME FRAUD

Dislikes

Their management and their freaking style of working .

Work Details

Terrible and jeopardize

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing actually

Likes

Everything

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I just like one thing you can take leave whenever you feel though they don't pay. Since lockdown happened 20th of march they played really well they setted all the agents on commission based earlier they were giving salary. Still we are on commission based but they hired me on salary and now they are giving the higher target for salary and even if you achieve it they deduct 10% and also not providing cab. earlier they were providing 1000rs for food we are not getting that now....Read More

Dislikes

Work Details

I have been working here for more than a year but I won't suggest anyone to work here

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I worked for more than 10 years with Optimal Transnational Ind Pvt Ltd which was One Touch Solutions Ind Pvt Ltd before. Good organization to start with and learned really a lot, overall a good small company, decent compensation.

Dislikes

For an employee like me who did almost everything in his more than 10 years of carrier with Optimal Transnational / One Touch Solutions - there is no PF - and the company denies to pay the gratuity which I should get for my 10 years of service. Moreover I had more than 90 earned leaves - its mentioned in the appointment letter - remaining EL's gets paid - inspire of that they didn't even pay my earned leaves. Shouldn't do that - at least pay the employee whatever he/she deserves to get....Read More

Work Details

I joined as an TSR - tele sales representative in Jan 2009 - slowly and gradually got promoted and my last designation was Senior Process Manager ( Operations ).

Work days: Monday to Saturday (Strict Timings)

Dislikes

Worst company I have ever worked with....they didn't even gave me my salary

Work Details

Pathetic

Work timings: Strict Timings

Likes

Working environment is amazing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

The place is second home, best place to start a career,

Dislikes

nothing

Work Details

most challenging job where u can find pleasure

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.