Theobroma Foods Customer Service Executive Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
1.0/5
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Category Ratings
1.0
Company culture
1.0
Job Security
1.0
Salary & Benefits
1.0
Work-Life balance
1.0
Skill development
1.0
Promotions/Appraisal
1.0
Work Satisfaction
Theobroma Foods is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Theobroma Foods is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Customer Service Executive in
Mumbai
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 May 2024
Likes
This review is regarding the contact center of Theobroma located in Deonar. What I liked about this job was that the work is very simple; you just need to attend inbound calls, which is typical for a call center job. However, there are many aspects that I disliked.
Dislikes
There are lots of office politics, no growth opportunities, and the salary is also very average. There are no leave benefits; we have to beg for a day off, even for emergency leave, and provide all documents, even in cases of family deaths, where there's no humanity shown. Moreover, the worst person there is Pooja Yadav, who is a team leader and runs all the office politics, manipulating people without maintaining professionalism. They try to bring you down if they feel you will be promoted. Additionally, there are allegations of illegal substance use during shifts, with Pooja Yadav's support. It has been highlighted to management multiple times, but no actions have been taken. Furthermore, there are instances of racist behavior based on religious beliefs....Read More
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Mumbai
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Theobroma give good salary packed it is new learning plate form for career person
Dislikes
Absence of co-ordination in store less of support from managers
Senior Associate in
Noida
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jul 2024
Likes
Theobroma bakery is good
Dislikes
Hdhdhdud
Work Details
Work timings: Strict Timings
Work related travel: This job involves
International Travel.
Senior Associate in
Raipur
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2024
Likes
We like to work because work process very easy
Dislikes
I have nothing to dislike hare
Senior Associate in
New Delhi
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2023
Likes
This company is very good 👍👍
And
Dislikes
Food is very good and very chocolate
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Pune
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Nov 2023
Likes
This is best company I have worked here but staff managers is very bad
Dislikes
Ok
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Good office environment
Dislikes
No team handling
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2023
Likes
Yes
Dislikes
Nothing to say everything is going good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Salary on time
Dislikes
No promotion
Senior Associate in
Inorbit mall
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 17 Nov 2022
Likes
Working with fun
Dislikes
Promotion not given
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Associate in
Goregaon
F and b Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Mar 2022
Likes
I am working as a senior associate at outlet and I'm enjoying my work. The environment the culture of the company is very good . As a female I feel safe to work here.
Dislikes
Nil
Work Details
Amazing
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Other Theobroma Foods Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
HR Manager in
Bangalore / Bengaluru
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Nov 2024
Likes
Collaborative and supportive team environment, opportunities for growth and professional development, Flexible work arrangements and work-life balance, Competitive compensation and benefits packages, Sense of purpose and meaningful work, open communication and transparent leadership, Recognition and appreciation for achievements, Positive company culture and values alignment
Dislikes
No
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Middle Manager in
New Delhi
Full Time
·
HR Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Oct 2024
Likes
New initiatives
Dislikes
Average culture
No trust right from the Management level.
Micromanagement
Sincere people made to work on behalf of those who enjoy their perks and position.
HODs focusing on getting all the attention of the management for themselves while it's their teams that are actually working hard.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Jr. Sous Chef in
New Delhi
Full Time
·
Kitchen / F&B Production Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Sep 2024
Likes
Company gives salary always on time.
Dislikes
The environment of theobroma is toxic. Shift our is too long. And funny thing is that chef don't want to do any impovment. They like people who do Oiling to Plant head. I will not recommend this company to any one
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Chef in
Bangalore / Bengaluru
Full Time
·
Kitchen / F&B Production Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 23 Aug 2024
Likes
Theobroma Bangalore is the great perform for the freshers how want to develop there skills
Dislikes
Theobroma Bangalore management are not good they just want work and work. they never thought about the employees. they just what to maintain there standard and there quality from the guys who even don’t know about the standard and quality . When i was working at Theobroma in the starting point i was so happy and i love to work more then my working hours because of the old staff but then they just lift and exchange of them they just hire causal staff and they don’t know anything for that reason sometimes people have to work for like 7day 12 day they even don’t get there weekly off...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Shift Manager in
Mumbai
Full Time
·
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 Aug 2024
Likes
Earlier it was good but since the management has changed it has started company’s downfall
Dislikes
No proper management. Worst staff
No good appraisals and benefits as an employee
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Restaurant Manager in
Mumbai
Full Time
·
Facility Management Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 Jun 2024
Likes
Its very very worst experience i work with this company 5 yrs but last 2 yrs after handover taken by investor nothing is good management not good at all even Hr not supportive.
Very bad very bad
Dislikes
Management not good very worst
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Sr Sous Chef in
Hyderabad / Secunderabad
Full Time
·
Kitchen / F&B Production Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 17 Apr 2024
Likes
Nothing like at there.
Dislikes
The Director is very unprofessional, too religious conflicter, no skill development, always low staffing & no supporting from main store, maintenance also too lalla types don't work .
The main issue is sailesh basa...who is director, always do Monopoly
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Vice President Strategy in
Mumbai
Full Time
·
Strategic Management Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2023
Likes
The Learning Curve and being part of India's no 1 Bakery & Patisserie Brand.
The Theobroma expansion always keeps you on toes, plus self-motivated.
People also ask about Theobroma Foods's Customer Service Executives
How is Theobroma Foods to work for?
Theobroma Foods is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Theobroma Foods is known for Company culture which is rated at the top and given a rating of 1.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Theobroma Foods read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Theobroma Foods?
According to AmbitionBox ratings, Theobroma Foods employees rate its salary and benefits as 1.0 out of 5. You can know more about Theobroma Foods Salaries at AmbitionBox
How is the work culture at Theobroma Foods?
Work culture is rated 1.0 at Theobroma Foods by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Theobroma Foods. Read detailed reviews by employees of Theobroma Foods on AmbitionBox.