THE LEELA PALACES HOTELS & RESORTS Customer Service Executive Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 11 Jun, 2023
Overall Rating
5.0/5
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Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Skill development
5.0
Promotions/Appraisal
5.0
Work Satisfaction
THE LEELA PALACES HOTELS & RESORTS is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
THE LEELA PALACES HOTELS & RESORTS is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jun 2023
Likes
It's a great hotel and the way of treating
People is excellent and service, food all
Are excellent
Dislikes
They are no dislikes
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
New Delhi
Full Time
·
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Aug 2024
Likes
The female managers are a pain. Very difficult to work with.
Dislikes
The managers work together and there's a lot of favouritism and don't promote
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sales Manager in
Bangalore / Bengaluru
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Dec 2022
Likes
Work culture is the best in terms of hospitality business
Dislikes
Nothing so far has been bad in terms of work life balance
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
New Delhi
Food & Beverage Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 May 2021
Likes
The palace makes me feel like it's my second home,I feel safe, proud and a valued part of this prestigious organization.
Dislikes
I don't have any dissatisfaction ,I love and enjoy working here.
Work Details
I work as a team leader at the Leela palace.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Associate in
Bangalore / Bengaluru
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2022
Likes
Work Culture
Dislikes
Excessive Duty Hrs.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead
Butlers Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jan 2019
Likes
No good at all, worst food in cafeteria, no benefits at all.. in the times where all hotels give 6-8 off this property only gives 4off as well as no overtime for long shift
Dislikes
Training and salary appraisal is fine
Work Details
Work timings: Strict Timings
Team Lead in
Udaipur
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2020
Likes
Training @the Leela palace udaipur for six month and got job in the same palace
Dislikes
Recently working as the team leader @2 lacks per annum
Work Details
Working as the team leader in the Leela palace udaipur
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Chennai
Food & Beverage Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2020
Likes
Excellent. Got help from Leela palace in this pandemic situations
Dislikes
All are good. But salaries growth can be improve.
Team Lead in
Goa
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2019
Likes
Excellence work environment!!
Dislikes
Very difficult to take a leaves or c/off in FnB service team. I believe it's every where.
Work Details
Small amount, but good saving for employees
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Goa
F&B Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2018
Likes
Enough work ,shift timing not fixed, low salary
Dislikes
Cafeteria food & salary
Work Details
Not so excited. Bt I learnt alot
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
New Delhi
Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 Mar 2018
Likes
Beautiful property, no one would like to leave this place.. but
Dislikes
The hotel is beautiful.. but management is really poor.. they dont know their product themselves.. no job security.. no guest satisfaction.. everything is bad about this hotel..
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other THE LEELA PALACES HOTELS & RESORTS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Front Office Executive in
Mumbai
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Sep 2024
Likes
I don’t because i just gave interview and felt like, it is a trap
Dislikes
No clarity on job duties and responsibilities, felt like everyone is bitching about everyone’s back. Even the GM Mr. Sud, the head of HR is such a waste. He doesn’t know how to talk to anyone, i mean who has given him the position?
I am just coming back from my interview I don’t know yet if i am selected or not. In a cab rn, and felt like let’s give a good honest review. Let me tell you, they don’t provide accommodation, and GM was praising the fact that they don’t give accommodation.
They didn’t discussed the salary, because they are confused, they don’t know what they are doing.
Leela i hope this is not your true culture 😂...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Hotel Operation Trainee in
New Delhi
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Sep 2024
Likes
No verbal abuse in the hotel. Which is a very common thing in hotel industry.
Dislikes
Poor salary
Extended shift times without pay/benefits
Poor quality food for staffs
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Hotel Operation Trainee in
New Delhi
Full Time
·
F&B Service Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 29 Apr 2024
Likes
I don't think there is anything which I can mention here because they have nothing good in them
Dislikes
Everything starting from management behaviour and shift hours.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Front Office Assistant in
Jaipur
Full Time
·
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Aug 2024
Likes
Accomodation
Ambience
Dislikes
No work life balance long shifts no overtime pay
Only favourites get awards
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Chef DE Partie in
Mumbai
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Helping team
Dislikes
Political in a team
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Pastry Chef Trainee in
New Delhi
Full Time
·
Kitchen / F&B Production Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Mar 2024
Likes
Nothing to be honest . They treat you labour.
Dislikes
Everything. No work life balance, people are not much welcoming, too much shift hours. No learning a wasteful experience till now.
Front Office Supervisor in
Gurgaon / Gurugram
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Everything love about leela ambience gurgaon
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Food & Beverage Attendant in
Bangalore / Bengaluru
Full Time
·
F&B Service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Leela Culture
Dislikes
Working hrs, less Salary
Director in
Udaipur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Aug 2023
Likes
Nothing specific
Dislikes
Actually there is no vision of company.
No culture set yet. Company is like startup post Brookfield acquired it.
Finance CFO is running hotel business. This situation can explain how culture would be.
Job security is zero. Though i am working for few years but job is not safe at our senior level.
Attrition is really high. Around 76%
People also ask about THE LEELA PALACES HOTELS & RESORTS's Customer Service Executives
How is THE LEELA PALACES HOTELS & RESORTS to work for?
THE LEELA PALACES HOTELS & RESORTS is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
THE LEELA PALACES HOTELS & RESORTS is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at THE LEELA PALACES HOTELS & RESORTS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at THE LEELA PALACES HOTELS & RESORTS?
According to AmbitionBox ratings, THE LEELA PALACES HOTELS & RESORTS employees rate its salary and benefits as 5.0 out of 5. You can know more about THE LEELA PALACES HOTELS & RESORTS Salaries at AmbitionBox
How is the work culture at THE LEELA PALACES HOTELS & RESORTS?
Work culture is rated 5.0 at THE LEELA PALACES HOTELS & RESORTS by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at THE LEELA PALACES HOTELS & RESORTS. Read detailed reviews by employees of THE LEELA PALACES HOTELS & RESORTS on AmbitionBox.
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