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TELUS International Philippines Customer Service Representative Reviews

based on 28 reviews
Updated 19 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.5

Work-Life balance

3.5

Company culture

3.5

Salary & Benefits

3.4

Work Satisfaction

3.3

Job Security

2.7

Promotions/Appraisal

Top Mentions in TELUS International Philippines Customer Service Representative Reviews

28 reviews found

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What people are saying about TELUS International Philippines

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detailedmulberry
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6d
works at
TELUS International Philippines
There is a PG course offered by IIT Guwahati. Is it true or they just want to take money to do fraud
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People also ask about TELUS International Philippines's Customer Service Representatives

Is TELUS International Philippines a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 28 employee reviews, it's clear that most customer service representatives have an average experience working at TELUS International Philippines. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does TELUS International Philippines pay their Customer Service Representatives well?
According to AmbitionBox reviews, TELUS International Philippines customer service representatives rate their salary and benefits at 3.5 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TELUS International Philippines's customer service representatives salaries here and to read reviews specifically about salary and benefits at TELUS International Philippines for customer service representatives, click here.
How is the work culture at TELUS International Philippines for Customer Service Representatives?
Work culture at TELUS International Philippines for customer service representatives is rated 3.5 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TELUS International Philippines for customer service representatives, click here.
How is the job security at TELUS International Philippines for Customer Service Representatives?
Based on 28 reviews on AmbitionBox, TELUS International Philippines's customer service representatives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TELUS International Philippines for customer service representatives, click here.

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Gender Based Ratings for TELUS International Philippines Customer Service Representative

based on 28 reviews
3.4
Rated by 12 Women

Rated 3.4 for Salary & Benefits and 3.3 for Company Culture

women
4.0
Rated by 16 Men

Rated 3.8 for Skill Development and 3.7 for Work-Life Balance

men

Working Days for TELUS International Philippines Customer Service Representative

based on 28 reviews
Rotational Shift
89%
Monday to Friday
11%

Work Timings for TELUS International Philippines Customer Service Representative

based on 28 reviews
Flexible timing
Strict (10.30pm - 7.30am)
Strict (3.30pm - 12.30pm)
40%
9%
9%
42% employees reported other strict timings

Shift Timings for TELUS International Philippines Customer Service Representative

based on 28 reviews
Day shift
Night shift
71%
29%

Business Travel for TELUS International Philippines Customer Service Representative

based on 28 reviews
No travel
84%
Within city
16%
At par with the average Customer Service Representative Salary in India
View more details
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