TELUS Digital Customer Service Representative Reviews
based on 4 reviews
Updated 11 Mar, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.5
Work-Life balance
3.5
Company culture
3.5
Salary & Benefits
3.4
Work Satisfaction
3.3
Job Security
2.7
Promotions/Appraisal
TELUS Digital is rated
3.7 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TELUS Digital is rated
3.7 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TELUS Digital Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
for
"job security"
Return to all reviews
Customer Service Representative in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 11 Mar 2024
Likes
Used to like the culture and the ambience.Good pay as a fresher.
Dislikes
Got a TL who does not give a da*n for his team members.Getting treated like sl*ves and not being valued for our work. Your communication skills does not help you at all.But if you r lucky enough to come by some good customers who will give you good surveys you are saved. Initial days are good and soon enough you will be treated likeTr*sh<mark style="background-color: #fff5e4;">. No job security at all</mark>.You will never know when you will be terminated. For the reason that they can't find a good reason to kick you out, they will make things up to show the client the reason for which they r kicking you out. Met some good people and some worst ones with a inappropriate attitudes....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Sep 2023
Likes
The care about the sanitation
Dislikes
Toxic working environment and No job security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2023
Likes
Nothing was good
Dislikes
Work environment was not good, no job security as well. Providing graveyard shift but not meals with that which is a worst part like we have to manage all the things ourself.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2023
Likes
Operations are the worst part. Hr deduct salary unnecessary
People also ask about TELUS Digital's Customer Service Representatives
Is TELUS Digital a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 4 employee reviews, it's clear that most customer service representatives have an average experience working at TELUS Digital. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does TELUS Digital pay their Customer Service Representatives well?
According to AmbitionBox reviews, TELUS Digital customer service representatives rate their salary and benefits at 3.5 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TELUS Digital's customer service representatives salaries here and to read reviews specifically about salary and benefits at TELUS Digital for customer service representatives, click here.
How is the work culture at TELUS Digital for Customer Service Representatives?
Work culture at TELUS Digital for customer service representatives is rated 3.5 out of 5 by 4 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TELUS Digital for customer service representatives, click here.
How is the job security at TELUS Digital for Customer Service Representatives?
Based on 4 reviews on AmbitionBox, TELUS Digital's customer service representatives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TELUS Digital for customer service representatives, click here.
Tell us how to improve this page.
TELUS Digital Customer Service Representative Reviews by Locations