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Grand Hyatt

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4.4

based on 323 Reviews

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Grand Hyatt Guest Service Officer Reviews

Updated 19 Dec, 2024
Overall Rating
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3.9/5
based on 15 reviews

Rating distribution

Category Ratings

4.3

Job security

3.8

Skill development

3.6

Salary

3.4

Company culture

3.4

Promotions

2.9

Work-life balance

2.8

Work satisfaction

What employees say about Grand Hyatt?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

83% employees reported

Flexible timing

Flexible timing

77% employees reported

No travel

No travel

61% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

7 reviews

4.8
male

Rated by Men

7 reviews

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Top Mentions in Grand Hyatt Guest Service Officer Reviews

15 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Grand Hyatt

People also ask about Grand Hyatt's Guest Service Officers

How is Grand Hyatt to work for?
Grand Hyatt is rated 3.9 out of 5, based on 15 reviews by employees on AmbitionBox. Grand Hyatt is known for Job security which is rated at the top and given a rating of 4.3. However, Work satisfaction is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Grand Hyatt read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Grand Hyatt?
According to AmbitionBox ratings, Grand Hyatt employees rate its salary and benefits as 3.6 out of 5. You can know more about Grand Hyatt Salaries at AmbitionBox
How is the work culture at Grand Hyatt?
Work culture is rated 3.4 at Grand Hyatt by 15 employees. While job security is rated 4.3 and work-life balance is rated 2.9 at Grand Hyatt. Read detailed reviews by employees of Grand Hyatt on AmbitionBox.

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Grand Hyatt Guest Service Officer Reviews by Locations

Grand Hyatt Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Grand Hyatt reviews submitted by Grand Hyatt employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Grand Hyatt is the right company for you. 83% of employees report...ed the working days at Grand Hyatt as Rotational Shift. 77% employees reported the work timings at Grand Hyatt as Flexible timing. Read more
Grand Hyatt Guest Service Officer Salary
based on 30 salaries
₹1.2 L/yr - ₹3.3 L/yr
6% less than the average Guest Service Officer Salary in India
View more details
Employee Benefits for Grand Hyatt Guest Service Officer
cab
Office cab/shuttle
1 total response
officeGym
Office gym
2 total responses
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
2 total responses
View All
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