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Tata Motors

Compare

4.2

based on 11.9k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Automobile Company - 2024

Filter reviews by

Tata Motors Customer Support Manager Mumbai Reviews

Updated 5 Feb, 2025

Overall Rating

2.9/5

based on 5 reviews

Rating distribution

0 (0%)

3 (60.0%)

1 (20.0%)

0 (0%)

1 (20.0%)

Category Ratings

3.6

Job security

3.3

Company culture

3.3

Salary

2.9

Promotions

2.5

Skill development

1.8

Work satisfaction

1.4

Work-life balance

What employees say about Tata Motors?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

75% employees reported

Within country

75% employees reported

View more detailed insights

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5 reviews found

Sort by: Popular

Customer Support Manager in Mumbai

Full Time

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2025

Likes

Nothing to like

Dislikes

Toxic work environment, egoistic managers. No skill development. Often paying the price of your basses mistakes. No work life balance. Weekends will be making reports or presentations. Spineless HR they will listen to managers. One will be mentally harassed. Often you will be ask to quit. Job threats are common. You will not be allowed to take off. If you take all senior will make off managers will burn and eat you alive. I won't ask to join tata motors...Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Support Manager in Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 16 Dec 2024

Likes

Company culture and policies

Salary - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Work life balance in CSM role is terrible

Work satisfaction - Bad
Work-life balance - Bad

What people are saying about Tata Motors

View All

lostlime

currently not working

Early career program

I am recently heard about tata motors early career program and I wanted to know how do the process goes. What are chances of getting the job.

Got a question about Tata Motors?

Ask anonymously on communities.

Customer Support Manager in Mumbai

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 Sep 2023

Likes

Job securtiy and employee benefits which are offered.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Salary and is not as per industry standard and there is no parity or benchmarking also for certain Level

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Support Manager in Mumbai

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 21 Dec 2021

Likes

Authority and freedom to take desicion for Customer satisfaction

Job security - Excellent
Company culture - Excellent

Dislikes

24x7 working no culture of shift wise working in field. phone rings all the day even in late nights

Salary - Poor
Work-life balance - Bad

Work Details

Overall poor

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Customer Support Manager in Mumbai

Customer care Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Jun 2018

Likes

Brand value

Salary - Good
Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

My present Boss

Promotions - Poor

Work Details

Hectic

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Tata Motors Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Tata Motors reviews submitted by Tata Motors employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tata Motors is the right company for you. 75% employees...Read more