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Tata Motors

Compare

4.2

based on 12.1k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Automobile Company - 2024

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Tata Motors Customer Support Manager Mumbai Reviews

Updated 16 Dec, 2024

Overall Rating

4.0/5

based on 6 reviews

Rating distribution

0 (0%)

3 (75.0%)

1 (25.0%)

0 (0%)

Category Ratings

5.0

Job security

4.6

Company culture

4.0

Salary

3.9

Promotions

3.4

Skill development

2.2

Work satisfaction

1.7

Work-life balance

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6 reviews found

Sort by: Popular

Customer Support Manager in Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 16 Dec 2024

Likes

Company culture and policies

Salary - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Work life balance in CSM role is terrible

Work satisfaction - Bad
Work-life balance - Bad

Customer Support Manager in Mumbai

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 Sep 2023

Likes

Job securtiy and employee benefits which are offered.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Salary and is not as per industry standard and there is no parity or benchmarking also for certain Level

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Support Manager in Mumbai

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 21 Dec 2021

Likes

Authority and freedom to take desicion for Customer satisfaction

Job security - Excellent
Company culture - Excellent

Dislikes

24x7 working no culture of shift wise working in field. phone rings all the day even in late nights

Salary - Poor
Work-life balance - Bad

Work Details

Overall poor

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Customer Support Manager in Mumbai

Customer care Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Jun 2018

Likes

Brand value

Salary - Good
Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

My present Boss

Promotions - Poor

Work Details

Hectic

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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AmbitionBox has 6 Tata Motors reviews submitted by Tata Motors employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tata Motors is the right company for you.