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Summit Hotels Resorts

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3.6

based on 43 Reviews

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Reviews
43
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213
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Summit Hotels Resorts Customer Success, Service & Operations Department Reviews

Updated 19 Mar, 2025

Overall Rating

4.8/5

based on 6 reviews

Rating distribution

5 (83.3%)

0 (0%)

1 (16.7%)

0 (0%)

Category Ratings

5.0

Company culture

5.0

Skill development

4.9

Salary

4.9

Work-life balance

4.7

Job security

4.7

Promotions

4.7

Work satisfaction

What employees say about Summit Hotels Resorts?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

1 reviews

4.8

Rated by Men

5 reviews

Summit Hotels Resorts is rated 4.8 out of 5 stars on AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction w ... Read more

Summit Hotels Resorts is rated 4.8 out of 5 stars on AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.8

• 6 Reviews

Food, Beverage & Hospitality

3.9

• 13 Reviews

Administration & Facilities

2.0

• 4 Reviews

Finance & Accounting

4.6

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

General Manager in Gangtok

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Nov 2024

Likes

Good future

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very cold area

Hotel Captain in Kolkata

Full Time

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

General Manager Operations in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2023

Likes

A friendly atmosphere with full freedom to work without pressure

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such as off

Work Details

Work related travel: This is a desk job.

Assistant Manager in Gangtok

Full Time

Operations Department

2.0

posted on 03 Apr 2024

Overall Rating

Reservations Executive in Siliguri

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Oct 2023

Likes

Familiar environment and employer are good

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing dislikes but yes need to improve the salary sheet

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

General Manager in Siliguri

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Good management, excellent work culture & environment and secured job for honest and hard working people.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such that could be mentioned.

Work Details

Great

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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AmbitionBox has 6 Summit Hotels Resorts reviews submitted by Summit Hotels Resorts employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Summit Hotels Resorts is the right company for you. ... Read more

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Summit Hotels Resorts Customer Success, Service & Operations Department Reviews Reviews

Summit Hotels Resorts Salaries in Customer Success, Service & Operations Department in India

Cluster General Manager 2 salaries	₹8.5 L/yr - ₹10.9 L/yr
Reservations Executive 2 salaries	₹1.6 L/yr - ₹2 L/yr
Sales Executive 1 salary	₹2 L/yr - ₹2.5 L/yr
Hotel Captain 1 salary	₹0.2 L/yr - ₹0.2 L/yr
Revenue Associate 1 salary	₹2.4 L/yr - ₹3 L/yr