Square Bpo Services Senior Quality Analyst Reviews

Likes

Nothing

Dislikes

They only hire fresher, who do even have knowledge about health insurance and if the training was done from basics, hardly training period will have max to max 10days from the date of joining.And no proper certification done to advisor about product knowledge.they will training the advisor for 2or 3 cooperates and once advisor hit to floor they will be added with n number of skills we’re advisor won’t even have knowledge about the particular cooperates. Only support staff certification will done from client end. No proper support to support staff as well advisor, if any advisor is going to leave the organisation , if they come to know means.they put the salary’s on hold. And one important thing is if someone advisor or supportstaff ask or pointouts as per rules iso T&C they will target and remove the people for unnecessary reason which are not even mentioned in any organisation rules. One more socking new is that, people or advisor think that what all thing were going on may be the company CEO dono,we need highlighting to the that person ,so that he will take action on that for company reputation but it’s wrong thinking the company CEO no everything and some one try to contact him to information such thing he straight away ask people to contact to hr’s or some others persons were that people report to CEO....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

A great place to learn many things. Friendly environment.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

It's a great opportunity to have myself there, I've listened a lot. Moreover square was a kick start to my career in terms of professions attributes and objectives.

Dislikes

Pay could be a bit higher. Also motivation needed a lot. Which was missed.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing but the agents working there

Dislikes

Emp respect is not there in this org

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good to learn about the insurance companies and nothing to say more

Dislikes

There is no proper support from our AM and they won't treat us like a support staff and lot of politics and rather then auditing there is no leaning towards career

Likes

As I Loved to work with the best manager here and so on it's great time to work with him.

Dislikes

Without having any salary payment removed us in 15 Day's which is not a good sign for the employee.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was really good doing job in square bpo, it helped me alot to improve my skills in all ways, It was one of the best memories I have experienced there for me

Dislikes

According to me there is nothing to dislike there but I think 2 week offs would be good and could improve customers satisfaction and efforts.

Work Details

Work policy: It's whole work from office but if there is any emergency they will provide wfh

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

a strong focus on employee growth and development opportunities, a positive and collaborative work culture

Dislikes

less opportunity for creativity and innovation

Likes

Job security good Gain more knowledge Go with floor

Dislikes

No OT'S in support staff No night shift allowance in support staff Works allocated end of the shift timings No satisfied salary fixed kpi 1.5 to 4 rating each rating 200/-

Likes

Fresher will have a good opportunity to grow

Dislikes

Will get less increments at the time of appraisal

Work Details

Work days: Rotational Shift

Likes

Depends on the manager

Dislikes

Improper appraisals, no employee benefits except free cab. Health Insurance which gets regularly rejected. Benefits mostly if you are a Muslim or from north India

Likes

Nothing

Dislikes

Not updated as per market

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Work life balance 👍

Dislikes

Salary increase 🤔