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4.3

based on 1.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Sony Customer Success, Service & Operations Department Reviews

based on 113 reviews
Updated 12 Jan, 2025

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.0

Company culture

3.9

Job Security

3.9

Work-Life balance

3.9

Work Satisfaction

3.8

Skill development

3.7

Salary & Benefits

3.4

Promotions/Appraisal

Explore Reviews by Department

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4.6
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3.5
 • 49 Reviews
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4.5
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Top Sony Interview Questions

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Q3. Explain what are GANs?
Q4. Full form of the words led oled crt fhd 4k
Q5. Fail Fast vs Fail Safe
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People also ask about Sony's Customer Success, Service & Operations Department

Is Sony's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 113 employee reviews, it's clear that most employees have a positive experience working at Sony's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does Sony's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Sony's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 113 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sony's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Sony's Customer Success, Service & Operations Department, click here.
How is the work culture at Sony's Customer Success, Service & Operations Department?
Work culture at Sony's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 113 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Sony's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Sony's Customer Success, Service & Operations Department, click here.
How is the job security at Sony's Customer Success, Service & Operations Department?
Based on 113 reviews on AmbitionBox, Sony's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sony's Customer Success, Service & Operations Department, click here.
Is work from home available at Sony's Customer Success, Service & Operations Department?
According to AmbitionBox, 30% of Sony's Customer Success, Service & Operations Department employees work from home permanently, 65% work from the office, and 5% follow a hybrid model, based on 17 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Sony's Customer Success, Service & Operations Department, click here.
How do I get a job at Sony's Customer Success, Service & Operations Department?
To get a job at Sony's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Sony interview questions and practice your responses to prepare thoroughly.

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Work Policy at Sony Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 17 reviews in last 6 months

Work from office

Work from office

65%
Permanent work from home

Permanent work from home

30%
Hybrid

Hybrid

5%

Other hybrid work policies

5%

Gender Based Ratings at Sony Customer Success, Service & Operations Department

based on 106 reviews
4.2
Rated by 20 Women

Rated 4.1 for Work-Life Balance and 4.1 for Company Culture

women
4.1
Rated by 86 Men

Rated 3.9 for Company Culture and 3.9 for Job Security

men

Working Days at Sony Customer Success, Service & Operations Department

based on 113 reviews
Monday to Friday
42%
Monday to Saturday
37%
Rotational Shift
17%
Alternate Saturday off
2%
Other
2%

Work Timings at Sony Customer Success, Service & Operations Department

based on 113 reviews
Flexible timing
Strict (9am - 5.30pm)
Strict (9am - 6pm)
33%
17%
9%
41% employees reported other strict timings

Shift Timings at Sony Customer Success, Service & Operations Department

based on 113 reviews
Day shift
100%

Business Travel at Sony Customer Success, Service & Operations Department

based on 113 reviews
No travel
43%
Within city
33%
Within country
20%
International travel
4%
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