Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Snapdeal

Compare

3.8

based on 645 Reviews

Video summary

Filter reviews by

Snapdeal Customer Success, Service & Operations Department Reviews

Updated 5 Mar, 2025

Overall Rating

3.5/5

based on 2 reviews

Rating distribution

32 (51.6%)

17 (27.4%)

3 (4.8%)

4 (6.5%)

6 (9.7%)

Category Ratings

4.0

Work-life balance

3.9

Company culture

3.7

Work satisfaction

3.5

Salary

3.5

Skill development

3.3

Promotions

3.2

Job security

Jobseekers also viewed

Flipkart Reviews

4.0

• 10.8k reviews

Amazon Reviews

4.1

• 25.2k reviews

Paytm Mall Reviews

3.6

• 119 reviews

Shopclues Reviews

3.9

• 189 reviews

Myntra Reviews

4.0

• 1.9k reviews

Shopify Reviews

4.0

• 19 reviews

Alibaba Group Reviews

4.1

• 41 reviews

eBay Reviews

3.8

• 88 reviews

Udaan Reviews

4.0

• 5k reviews

Swiggy Reviews

3.8

• 4.1k reviews

BlackBuck Reviews

3.8

• 2.2k reviews

Blinkit Reviews

3.7

• 2k reviews

Ninjacart Reviews

4.0

• 1.9k reviews

Meesho Reviews

3.7

• 1.7k reviews

Paisabazaar.com Reviews

3.4

• 1.6k reviews

FirstCry Reviews

3.6

• 1.5k reviews

Spinny Reviews

3.7

• 1.4k reviews

Tata 1mg Reviews

3.6

• 1.2k reviews

Digit Insurance Reviews

4.0

• 1.1k reviews

Urban Company Reviews

3.4

• 1.1k reviews

Top Mentions in Snapdeal Customer Success, Service & Operations Department Reviews

2 reviews found

Sort by: Popular

Manager in Gurgaon / Gurugram

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 05 Mar 2025

Likes

Salary on time.

Dislikes

The company's leadership is not heading in the right direction, leading to losses year after year. As a result, lower and mid-level staff often face layoffs, appraisals are consistently delayed for unexpected timelines, and no arrears are provided for these delays. While leaders are rewarded for cost-saving measures, their approach p rimarily involves doubling the workload for the remaining staff and firing staffs. If you're an experienced professional, I would advise against joining due to the company's instability....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in New Delhi

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Sep 2019

Likes

Salary perks.Good working environment.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The way they laid off the employees.Politics.JOb security.

Job security - Poor

Work Details

Generally i enjoyed my working time period with Snapdeal.I was taking care of complaints department(Electronics) .Later on i moved to product training team.Where in I designed few mechanism where in recall of the electronic products were reduced.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

Got a question about Snapdeal?

Ask anonymously on communities.

Jobs at Snapdeal

View all

Content Writing Internship (6 months) @ Gurgaon

Gurgaon / Gurugram

0-1 Yrs

Not Disclosed

Collections Specialist / Billing Collections Special(Third Party Role)

Gurgaon / Gurugram

2-7 Yrs

Not Disclosed

MIS Executive (Ginesys Software) @Gurgaon

Gurgaon / Gurugram

1-6 Yrs

₹ 2-4.5 LPA

Qa Analyst

Gurgaon / Gurugram

2-5 Yrs

Not Disclosed

Snapdeal - Senior Manager - Customer Experience Design (5-8 yrs)

5-8 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Snapdeal reviews submitted by Snapdeal employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Snapdeal is the right company for you. 57% of employees reported the wor...Read more

Home >
Reviews >
Snapdeal Reviews >
Snapdeal Customer Success, Service & Operations Department Reviews Reviews

Snapdeal Salaries in Customer Success, Service & Operations Department in India

Team Lead 10 salaries	₹3 L/yr - ₹6.7 L/yr
Deputy Manager 8 salaries	₹5.3 L/yr - ₹12 L/yr
Customer Service Executive 8 salaries	₹1.7 L/yr - ₹4.5 L/yr
Category Manager 4 salaries	₹9.2 L/yr - ₹13.9 L/yr
Customer Care Executive 4 salaries	₹1.8 L/yr - ₹3 L/yr