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Sincro

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based on 57 Reviews

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Reviews
57
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441
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Sincro Customer Success, Service & Operations Department Reviews

Updated 26 Mar, 2025

Overall Rating

2.5/5

based on 11 reviews

Rating distribution

5

1 (9.1%)

4

2 (18.2%)

3

1 (9.1%)

2

3 (27.3%)

1

4 (36.4%)

Category Ratings

3.2

Work-life balance

3.1

Job security

2.7

Company culture

2.5

Skill development

2.3

Salary

2.3

Work satisfaction

2.2

Promotions

What employees say about Sincro?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

71% employees reported

Flexible timing

57% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

4 reviews

2.7

Rated by Men

6 reviews

Sincro is rated 2.5 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Sincro is rated 2.5 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

2.5

• 11 Reviews

Engineering - Software & QA

4.0

• 13 Reviews

Marketing & Communication

3.3

• 9 Reviews

UX, Design & Architecture

3.3

• 5 Reviews

Top Mentions in Sincro Customer Success, Service & Operations Department Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Senior Operations Analyst in Pune

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Apr 2024

Likes

People pretend to be good to you. Also the VP & MD is real life idol and true inspiration. He always keen to keep employee centric culture.

Dislikes

Many, no motivation to lead, they don't groom their employees lot's of favoritism, very poor and old method of appraisal cycle, entire year they will not attur word but in the appraisal form they will mention every single things. Bunch of micro management. No motivation for promotion, one of the sr manager and DM do culture, language and religion determination, which is insane. All bol bachachn we are in international office, but they only speaks in hindi and always rejects candidate because of poor english communication. Bloody Hippocrates!! Always appose marathi language, which is very controversial....Read More

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Software Engineer in Hyderabad / Secunderabad

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Sep 2023

Likes

Work life balance is good. Culture in few projects is good.

Company culture - Good
Work-life balance - Excellent

Dislikes

Sincro after merging with Ansira, leave policies are reduced,micro management started. Company lays offs employees to show profits instead on working on fetching new clients to grow. US management is okay, but Indian managers are micro managed. Job security is reduced. No carear growth and less hikes. No onsites opportunities.Monotonous work. No minimum facilities/ benefits for employees like coffee, refreshments, parking space, car lease. Sicro act as contracting company to Ansira to run their IT business...Read More

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Client Success Specialist in Pune

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Apr 2024

Likes

Nothing

Dislikes

Manager favouritism towards promotions of employees

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Associate in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jan 2024

Likes

Work culture, team environment,collaboration

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Error making

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Operations Analyst in Pune

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 04 Aug 2023

Likes

I worked in the company around 1.5 years and good thing is which like the person MD Ravi Motvani is best person I have ever seen in my life because of him company runs smoothly and people are quite satisfied.

Company culture - Excellent

Dislikes

Worst thing is politics, one of Manger Sudesh Shinde who does not have little common sense because of him many people left the job and never wanted to be there again he does lot of biasness..he never be a good leader and company should think about this kind of people

Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Operations Specialist in Pune

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Jan 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Process Associate in Pune

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 12 May 2024

Likes

Good environment

Dislikes

Micro managers Office politics No growth

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sincro.

Client Servicing Executive in Pune

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jul 2023

Likes

nothing salary was better only night shift was there. worst managers and politics.

Dislikes

worst worlplace to work

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Sr. Client Success Specialist in Pune

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 26 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Overall Rating

Sr Client Technical Analyst, Sr Client success specialist in Pune

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 19 Feb 2025

Likes

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Company culture - Poor

Overall Rating

Web Designer Specialist in Pune

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Dec 2024

Likes

Nothing

Dislikes

No Recognition Sallary uprisal who is favourite of Mr Sudesh Shinde and Hiring the employee is reltaions

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Jobs at Sincro

DealerOn - Learning Consultant II - Night Shift - Hybrid - Pune

Pune

5-9 Yrs

Not Disclosed

DealerOn - Supervisor - Web Developer-Night Shift-Pune- 8 +yrs-Hybrid

Pune

7-10 Yrs

Not Disclosed

More about working at Sincro

HQ - Seattle, Washington, United States of America
Marketing & Advertising
201-500 Employees (India)
Public

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Sincro reviews submitted by Sincro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sincro is the right company for you. 71% of employees reported the working ...days at Sincro as Monday to Friday. 57% employees reported the work timings at Sincro as Flexible timing. Read more

Home >
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Sincro Reviews >
Sincro Customer Success, Service & Operations Department Reviews Reviews

Sincro Salaries in Customer Success, Service & Operations Department in India

Operations Specialist 13 salaries	₹3.5 L/yr - ₹5.5 L/yr
Operations Associate 4 salaries	₹3.2 L/yr - ₹3.8 L/yr
Senior Operations Specialist 4 salaries	₹5.5 L/yr - ₹5.9 L/yr
Client Success Specialist 4 salaries	₹3 L/yr - ₹3.6 L/yr
Team Lead 3 salaries	₹8 L/yr - ₹9 L/yr

Explore more salaries

Employee Benefits at Sincro Customer Success, Service & Operations Department

Office cab/shuttle

1 total response

Child care facility

1 total response

Health insurance

1 total response

Professional degree assistance

1 total response

+2 more benefits

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