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Engaged Employer

Sikka Group

Compare

3.4

based on 127 Reviews

Filter reviews by

Sikka Group Customer Success, Service & Operations Department Reviews

Updated 2 Feb, 2025

Overall Rating

2.3/5

based on 10 reviews

Rating distribution

1 (10.0%)

3 (30.0%)

4 (40.0%)

Category Ratings

2.4

Work-life balance

2.3

Job security

2.1

Company culture

2.1

Skill development

2.0

Work satisfaction

1.9

Promotions

1.8

Salary

What employees say about Sikka Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

87% employees reported

Strict (10am - 7pm)

63% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

1 reviews

2.3

Rated by Men

9 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

2.3

• 10 Reviews

Construction & Site Engineering

3.8

• 26 Reviews

Finance & Accounting

2.9

• 22 Reviews

Sales & Business Development

4.0

• 8 Reviews

Legal & Regulatory

1.0

• 7 Reviews

Administration & Facilities

3.3

• 6 Reviews

10 reviews found

Sort by: Popular

Manager - CRM in New Delhi

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Oct 2024

Likes

Nothing at all

Dislikes

Everything specially HR team

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Manager - CRM in New Delhi

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 02 Feb 2025

Dislikes

Salary - Bad
Skill development - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Department Manager in New Delhi

Full Time

After Sales Service & Repair Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Dec 2024

Likes

No Hr policy, no EL, PL SL. Strict timings, bad work culture, Management behaviour is very rude , they just treat their staff bad then labours. . You must ready for abusive language there. In fact if u r I'll for few days to might can lose ur job .

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Computer Operator in Noida

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Feb 2023

Likes

Work is very good

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not secure progress

Skill development - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Billing / Records in New Delhi

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Oct 2024

Likes

Yes

Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Low salary and no fix time

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

CRM Exicutive in New Delhi

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Jun 2024

Likes

Nothing is there to be liy

Dislikes

Everything is dislike/worst there.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Assistant Manager in Preet vihar Delhi

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Aug 2023

Likes

Donot know

Dislikes

Not employee friendly

Skill development - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sikka Group.

Collections Manager in New Delhi

Credit Risk Management Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Feb 2022

Likes

Office location

Dislikes

Liye of politics here & owner not interested in listening ideas to improve things

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Nothing to say

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Chief Operating Officer in New Delhi

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Apr 2018

Likes

The Group is managed by a young and very Dynamic Directors. It's indeed a great place for beginners to gain the experience and learn new things. There lots of opportunities for those, who want to learn and grow in their life.....!

Dislikes

I enjoyed thoroughly throughout my stint....may be there was some mismatch in work style...but still, i aligned myself and lead the teams successfully for goof 6-7 years in difficult times.....

Work Details

Generally speaking, my role was very challenging. I became the face of the company, virtually on all platforms be it media, forums or Industry representations. Entire grievance and redressal is looke by me, beside controlling the entire business operation

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Manager in New Delhi

Customer Relationship Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Apr 2022

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Return to all reviews

Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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AmbitionBox has 10 Sikka Group reviews submitted by Sikka Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sikka Group is the right company for you. 87% of employees report...Read more

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Sikka Group Customer Success, Service & Operations Department Reviews Reviews

Sikka Group Salaries in Customer Success, Service & Operations Department in India

Assistant Manager 6 salaries	₹3.2 L/yr - ₹6 L/yr
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Associate CRM 3 salaries	₹4.8 L/yr - ₹5.9 L/yr
Senior Executive - CRM 3 salaries	₹2.9 L/yr - ₹5.5 L/yr
Assistant Manager CRM 2 salaries	₹4.6 L/yr - ₹5 L/yr