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ShopX

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4.3

based on 173 Reviews

Video summary

Filter reviews by

ShopX Customer Success, Service & Operations Department Reviews

Updated 10 Jun, 2024

Overall Rating

4.9/5

based on 6 reviews

Rating distribution

5 (83.3%)

0 (0%)

1 (16.7%)

Category Ratings

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

4.7

Salary

4.7

Work-life balance

4.5

Skill development

4.2

Job security

What employees say about ShopX?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

67% employees reported

Within country

42% employees reported

View more detailed insights

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.9

• 6 Reviews

Sales & Business Development

4.2

• 44 Reviews

Procurement & Supply Chain

4.8

• 12 Reviews

Finance & Accounting

4.7

• 9 Reviews

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• 7 Reviews

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• 6 Reviews

6 reviews found

Sort by: Popular

Senior Executive in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

One of the best culture which i have experienced ,,, what i have personally noticed is that Mr Amit Sharma (CEO) and Mr Apoorva Jois (COO) always think of growing together ...the opportunities and the growth which they have created is just Awesome.... I wish to stay in company for the longer period.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2024

Likes

Friendly work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Dislikes.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Apr 2023

Likes

Working team it's a good and good plan and good educate the team guys

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Every time slab and plan changing

Work Details

Work policy: Regular working

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Director (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Aug 2023

Likes

loved it great place

Salary - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Executive in Bangalore Rural

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Apr 2021

Likes

It was a very good experience working with Shopx. I had learned many things from Shopx.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No negative thoughts.

Work Details

Superb

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Business Analyst

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Mar 2018

Likes

One of the useless company to work with

Dislikes

No job security no satisfaction

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Return to all reviews

Top trending discussions

View All

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 ShopX reviews submitted by ShopX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ShopX is the right company for you. 50% of employees reported the working days...Read more

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ShopX Customer Success, Service & Operations Department Reviews Reviews

ShopX Salaries in Customer Success, Service & Operations Department in India

Operations Executive 7 salaries	₹3 L/yr - ₹4.3 L/yr
Assistant Manager 5 salaries	₹8 L/yr - ₹8.9 L/yr
MIS Executive 3 salaries	₹5 L/yr - ₹6 L/yr
Senior MIS Analyst 2 salaries	₹3.2 L/yr - ₹5 L/yr
Senior Manager 2 salaries	₹14.4 L/yr - ₹14.4 L/yr