ShipBob Customer Success Specialist Reviews

Likes

Amazing Work force and supportive staff. Also, the way you treat your employees is the best part.

Dislikes

There's nothing to dislike.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Very good management and excellent Hr team coordination

Dislikes

No dislikes best company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Culture

Dislikes

Nothing to dislike as of now

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great place to work.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

WFH, WORK CULTURE, WIRK BALANCE

Dislikes

Recognition

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

1. Wonderful working culture which clearly signifies unity and diversity 2. Keeping merchant needs on top of the priority list but only for Mid-market accounts, however SMB merchants are struggling with tech and operational issues and I do not see any concrete step being taken by Shipbob. 3. My team is always ready to back me up, guide me, make me learn and learn from my experience. 4. Tools and resources are getting upgraded significantly to ease out the merchant needs. 5. Working remotely has never been so entertaining. 6. I have been able to balance my personal and professional life more effectively since the day I starting working with Shipbob...Read More

Dislikes

1. Working remotely requires extra efforts to maintain the pace of learning and growth 2. Despite lot of efforts, contributions and my involvement in various activities in addition to my regular responsibilities, my growth was overlooked and I had to open a dialogue with the management to convey the importance of my objectives. However, I am happy that our wonderful leadership has respected my career goals and feelings behind the same. 3. Working remotely has slowed down my professional development in comparison to my colleagues in United States. 4. I initially intended to stay with Shipbob for a minimum of five years. however, I need more support from the management to justify this intention of mine. 5. SMB segment has experienced a significant decrease in performance, compared to mid-market accounts, particularly when it comes to maximizing the use of innovative solutions. We must stop this practice....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I joined in 20222 and Shipbob was a second inning of my career providing me a chance to move out of the BPO-ITes Industry to an E-Commerce based 3PL. Its been an amazing journey with Shipbob since than. Here even the sky is not the limit. You work, you learn, you develop and you grow phenomenally Simply keep on your passion to assist your merchants ensuring their end experience is always on top priority while ensuring your Team also grows and develops with updated knowledge and upcoming opportunities. Yes there's always Time factor involved and patience with great perseverance always pay off. Keep on doing what is expected, take feedbacks where provided in a positive way, work on them and improve to progress on path of success while fulfilling ones goals aligned to the company goals....Read More

Dislikes

There are always ways to do things in a better way and when such feedbacks are shared they are considered and worked upon based upon business requirement and needs of-course putting the business acumen always to top.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I love working at ShipBob. If you have the talent and dedication you can rise easily in the organization. 2 years ago, I started as an Onboarding Specialist >> Git promoted to Implementation Specialst and now am a Team Leader in Sales.

Dislikes

Nothing.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance - flexibility to manage your desk along with remote work schedule helps me spend time with family and manage work effectively Inclusive & People first culture. Growth opportunities

Dislikes

None at this point of time

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything is amazing. The work, the culture and even the opportunities to learn. Couldn't be happier. I suggest to join this organization as it is a pure epitome of just being awesome.

Dislikes

Nothing. Everything is good.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

working culture and the management who really tries their best to provide best resources to their employees.

Dislikes

It's a completly remote role. It should be hybrid instead of Remote.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is a dream workplace with exceptional work life balance, every day brings immense satisfaction as the company is equally aligned towards their Merchant as well as employee experience.

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Initial Salary is Good

Dislikes

Indians Developers Work more than 11 hours per day Not Recommended for people No good Salary hike No Good Ratings Bad Usage

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.