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Sheraton Hotels and Resorts

Compare

4.1

based on 293 Reviews

Video summary

Filter reviews by

Sheraton Hotels and Resorts Guest Service Associate Reviews

Updated 2 Jan, 2025

Overall Rating

4.7/5

based on 16 reviews

Rating distribution

12 (75.0%)

1 (6.3%)

0 (0%)

2 (12.5%)

Category Ratings

4.7

Company culture

4.7

Job security

4.7

Work-life balance

4.6

Skill development

4.6

Work satisfaction

4.5

Salary

4.5

Promotions

What employees say about Sheraton Hotels and Resorts?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

62% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

4 reviews

4.6

Rated by Men

10 reviews

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16 reviews found

Sort by: Popular

Guest Service Associate in Pune

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2025

Likes

I enjoy multitasking work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometime i do more than hours duty but that’s fine I don’t mind

Guest Service Associate in Hyderabad / Secunderabad

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

Very good,gracious property

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work pressure , computation

Work Details

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Bangalore / Bengaluru

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2023

Likes

Several perks come with working in the hospitality industry. not only do I have the opportunity to meet and greet new people every day from all around the world but I also receive discounts on hotel rooms, food and drinks in a restaurants associated with the hotel company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No fixed working hours, no holidays in festivals

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Aug 2023

Likes

You'll have full excess of resources to unlock your potential.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Didn't get promoted

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Whitefield, Bangalore, Karnataka

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Sep 2023

Likes

Everything is good for me

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Guest Service Associate in Bangalore / Bengaluru

Housekeeping Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Apr 2022

Likes

Manager of the hotel is too low

Dislikes

Heigher management level staff is not treating well to the lower staff as they just show ther power of ther heigher management level they don't listen to there staff in what problem they are in what condition they are working there is not enough supplies for the guest in the 360 rooms property there are only 10 staff in the housekeeping and the occupancy percentage were 70 approx we have to suffer a lot...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

It was too boring

Work timings: Strict Timings

Guest Service Associate in Hyderabad / Secunderabad

Housekeeping Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Work culture was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Quality of food was not good

Work Details

I have learned so many things it was good experience.

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sheraton Hotels and Resorts.

Guest Service Associate in Bangalore / Bengaluru

Food & Beverage Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 May 2022

Likes

Good work environment opportunity to grow is more flexible with everything overall it was a nice experience.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

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Guest Service Associate in New Delhi

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Nov 2021

Likes

Staff was very helpful

Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Less salary

Salary - Bad

Work Details

Work timings: Flexible Timings

Guest Service Associate in Whitefield

Guest Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2021

Likes

Sheraton Grand hotel Whitfield is my first work property and I have a very good experience over there everything was well team work and organized. I Have some strong work experience that will help me with my future job if I am successful.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

In 9 month I never feel any kind of negative wives so for my side I don't have any dislike about Sheraton Grand hotel Whitfield 😊

Work Details

I just have a one word for Sheraton I am feeling lucky and glad that I was part of Sheraton Grand Whitefield Hotel

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Hyderabad / Secunderabad

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2021

Likes

Over all good to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Amazing experience I had

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

I worked in bar an Pan Asian restaurant name is Zega I loved my bar I love that place

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Bangalore / Bengaluru

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Jul 2020

Likes

Very potential and protective

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in Bangalore / Bengaluru

Front office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 May 2018

Likes

Nothing

Dislikes

Management and you will not get to learn anything, they wanted staff to fulfill there needs only, worst hotel all over world

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I joined in front office as fresher , but I worked for 1year and 5months and haven't learnt anything of front office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Front Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Sep 2018

Likes

Teammates are good.Training good,Job security is also good but career growth is nothing.environment is good.

Dislikes

No career growth,very bad politics.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

In our earlier company i was on payroll but here they kept in FTC for more than three and half years that was very bad.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Sep 2017

Likes

Excellent Front office management, efficient associates

Skill development - Good
Job security - Excellent

Dislikes

No hike in salary.

Salary - Poor

Work Details

Its challenging as the categorised group as per the membership of hotel & alloting rooms as per prefernces was a game !

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Sheraton Hotels and Resorts Guest Service Associate Reviews by Locations

Sheraton Hotels and Resorts Guest Service Associate Bangalore / Bengaluru Reviews

Sheraton Hotels and Resorts Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Sheraton Hotels and Resorts reviews submitted by Sheraton Hotels and Resorts employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sheraton Hotels and Resorts is the right co...Read more