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Shaadi.com

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3.3

based on 237 Reviews

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Shaadi.com Customer Service Executive Reviews

Updated 18 Jan, 2025

Overall Rating

1.3/5

based on 5 reviews

Rating distribution

1 (20.0%)

0 (0%)

1 (20.0%)

3 (60.0%)

Category Ratings

3.3

Salary

2.2

Work satisfaction

2.1

Skill development

1.5

Company culture

1.5

Promotions

1.3

Job security

1.0

Work-life balance

What employees say about Shaadi.com?

Insights from employee reviews on AmbitionBox

Gender based rating

2.0

Rated by Women

2 reviews

1.0

Rated by Men

3 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Oct 2024

Likes

Just they have own bpo. No need to work on 3rd party payroll.

Dislikes

I have visited for an interview at sakinana branch. 1st round of interview taken by 2 h.r. at the time. Then told me to write a essay they gave me 4 topics and told me write essay on any one topic. After 30 mnts waiting they said you can leave for the day. Opps manager is busy, once he check your essay we will call you for final round. Atfer 2 days they said i failed in mock call test. Even no one asked me to give mock call test. Hr dont have there minds in their work. Without taking my mock call they confused between me and another one person who visited 3rd time and given the mock call to them. If the hr didn't have concentration on their work then what will be the future in shaadi.com. Worth less bull shit hr management. A placement hr is better then the shaadi.com sakinaka hr....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Pune

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jan 2025

Likes

Salary and incentive benefits

Salary - Excellent
Work satisfaction - Excellent

Dislikes

Politics office culture etc.

Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Kolkata

Full Time

Advisor Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 02 Nov 2023

Likes

If you are a good learner and fighter then shaadi.com is a good platform for you.

Salary - Excellent
Skill development - Excellent

Dislikes

No Hr in the office, manager treat you like a nonsense, and all time they are involved us personal life. If you consider all the things of meneger if is it right or wrong then all ok.

Job security - Poor
Work satisfaction - Bad
Work-life balance - Bad

Customer Service Executive in Andheri

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jan 2023

Likes

Nothing to like about!

Dislikes

I was the top performer with 97% but they will remove you with stupid reasons and they won't let you earn good incentives. Management is not good especially people with power.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2019

Likes

5 Star

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Shaadi.com Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Shaadi.com reviews submitted by Shaadi.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shaadi.com is the right company for you.