SBI Cards & Payment Services Head Customer Service Reviews
Updated 21 Jul, 2024
Overall Rating
2.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Job security
3.0
Work-life balance
2.0
Salary
1.0
Company culture
1.0
Skill development
1.0
Promotions
1.0
Work satisfaction
SBI Cards & Payment Services is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor sa
...
Read more
SBI Cards & Payment Services is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Head Customer Service in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 21 Jul 2024
Likes
Job security
Job security - Excellent
Dislikes
People working as managers have been working with this organisation for 8-13 years therefore lacking exposure, appraisal that is not even beating inflation, false promises when it comes to promotion, incase of emergency leave you need to reciprocate it by coming another day, Your leaves get wasted due to no usage, managers are not ready to listen and they say it on your face, and it goes on...
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Vice President in
Gurgaon / Gurugram
Full Time
·
Product Management - Technology Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Jan 2025
Likes
Work life balance is great. Good environment to work and learn if you are ready to put the effort
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Half the ppl work like govt employees and thier lax attitude
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Vice President in
Gurgaon / Gurugram
Full Time
·
Strategic Management Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 13 Mar 2025
Likes
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent
Overall Rating
Operations Executive in
New Delhi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 09 Mar 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Overall Rating
Operations Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Vice President in
New Delhi
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Dislikes
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 13 Jan 2025
Likes
Benefits for insurance, study, leaves and others
Dislikes
Company culture is too poor, work satisfaction is zero...
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Associate Vice President in
Gurgaon / Gurugram
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 30 Nov 2024
Likes
Worl life balance
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Salary less as compared to industry
Assistant Vice President in
Gurgaon / Gurugram
Full Time
·
Audit & Control Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 28 Nov 2024
Likes
Employee benefits and celebrations
Dislikes
The culture/ environment
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Vice President in
Gurgaon / Gurugram
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 17 Nov 2024
Likes
Job security and industry parlance benefits
Job security - Good
Work-life balance - Good
Dislikes
Leadership lacks focus, undue pressure and stagnant growth
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Vice President in
Gurgaon / Gurugram
Full Time
·
Product Management - Technology Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 16 Oct 2024
Likes
Office location and balance.
Dislikes
Salary, promotion and skill development.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other SBI Cards & Payment Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager in
Silchar
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Mar 2025
Likes
I get to learn new skils.
Salary - Good
Skill development - Good
Dislikes
I am in collection department and our closing is on daily basis from 1 to 25th leaving 14th of everymonth and if any Holiday or Sunday falls on this dates then we do not get rest to recharge our body and after 25th , BOSSES will keep on calling even on sundays of every month to work even upto 8.30 ypu do not get as you have to attend concall and then get scolded by bosses. Therefore you don't get time to be with your family. Specially if anyone is married or takes is single son or daughter of their parents then this place this not for them....Read More
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Branch Relationship Executive in
Pune
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 16 Mar 2025
Likes
Working with sbi card is helpful to developing skills and knowledge about marketing ,sales and nature of custmors.
Skill development - Excellent
Job security - Good
Dislikes
Less salary as comparing ti work timing and targets.
And have no opporturenities of pramotins.
Salary - Poor
Promotions - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Product Manager in
Mumbai
Full Time
·
Product Management - Technology Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 09 Mar 2025
Likes
The brand name and the job security
Job security - Good
Dislikes
A lot of dislikes extremely operational work, seniors use unparliamentary behavior to talk to juniors .
Inhuman expectations of work. Hiring policy is very bad didn't even get a handover from those whom I replaced.
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Branch Relationship Executive in
Tirupati
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 13 Feb 2025
Likes
Job satisfaction is very good and also customer satisfay my service,learning experience is good
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
There is no service in sbi card customer care properly that's y customer is unsatisfied
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Kannur
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Feb 2025
Likes
very bad experience from kerala ..most of the onroll staff behaves very bad ..work under pressure..too much preasure
Dislikes
work culture
managers behaviour
high pressure
timing
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Branch Relationship Executive in
Aurangabad
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 06 Feb 2025
Likes
Sbi Card is Good But Third party payroll is not Good
Skill development - Good
Dislikes
Sbi card is good But Third party payroll is not Good they aren't provide employment good
Salary - Bad
Job security - Bad
Promotions - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
MIS Executive and Coordinator in
Indore
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 30 Jan 2025
Likes
Having a Good knowledge of Corporate Sector
Dislikes
The Environment and bad culture from the Senior Managers, they were using toxic things and abusing the employees also female employees
Skill development - Poor
Job security - Bad
Promotions - Poor
Company culture - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 29 Jan 2025
Likes
Employee centric company in terms of festival vibe. Policies are good somewhat.
Company culture - Good
Dislikes
Management and people are not supportive and a lot of political mindset people ruin the work life balance. At a times you find difficult to get peace of mind.
SBI Card need to assess the top management very carefully.
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Branch Relationship Executive in
Mumbai
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Jan 2025
Likes
Nothing
Dislikes
Whole team is fake first they tell you it's you have to convince only walking customer and nothing else
After branch assign they say you have to call the customers all calling convince the customer
They tell to hide charges and tell lie to customers
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Sales Trainer in
Jammu
Full Time
·
Training Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 04 Jan 2025
Likes
As if nothing that I Like
Dislikes
There are Lot of things
But the Major things are
New Ideas & Logical Suggestions are not welcomed.
Training Vertical Always BOW Down in front of Sales Team.
And this List Continues.....
Skill development - Poor
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
People also ask about SBI Cards & Payment Services's Head Customer Services
How is SBI Cards & Payment Services to work for?
SBI Cards & Payment Services is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox.
SBI Cards & Payment Services is known for Job security which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at SBI Cards & Payment Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at SBI Cards & Payment Services?
According to AmbitionBox ratings, SBI Cards & Payment Services employees rate its salary and benefits as 2.0 out of 5. You can know more about SBI Cards & Payment Services Salaries at AmbitionBox
How is the work culture at SBI Cards & Payment Services?
Work culture is rated 1.0 at SBI Cards & Payment Services by 1 employees. While job security is rated 5.0 and work-life balance is rated 3.0 at SBI Cards & Payment Services. Read detailed reviews by employees of SBI Cards & Payment Services on AmbitionBox.
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SBI Cards & Payment Services Reviews by Designations