Rayden Interactive Customer Success, Service & Operations Department Reviews

Likes

Remote work Salary

Dislikes

Possibly everything else. Few undeserving puppets in higher management pull the strings. Phreesia dictates and they obey without question or delay. They have no sense of ownership towards their team and there is no clear policy on performance management or promotions. Everything depends on what their so-called partner (read as client/master) thinks. Whatever Phreesia says becomes law and Rayden becomes the enforcer. Indian employees are treated terribly compared to employees at Phreesia and they are rapidly losing good talent for same reason. Good performers leave for better opportunities after some time and bad performers (read those not liked by Phreesia) really don't stand a chance since they get stabbed from both sides. If they still survive, they are harassed until they give up and leave. Pathetic management right from leadership level. Managers/AMs are helpless and get burnt if they try to be rational or disagree with Phreesia's commands....Read More

Likes

Remote and the pay, nothing else. The owners and management on the Indian side run a fascade claiming to be the happiest and growing company in the world. Don't fall for this trap, a manager who left told me that they paid to get GPTW certified.

Dislikes

They talk about a partnership but are running a poorly managed BPO which is being head-hunted by North Americans who keep changing their business processes every 3 weeks

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is good here.

Dislikes

Everything is disgusting here

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don’t like Rayden as a company.

Dislikes

Everything except salary i can dislike as a company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

Forced video on communication Politics No value of employees Favouritism Not enough chances given to employees to learn the product and improve No professionalism in Client success team (rude, ill-cultured)

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you want to work at insecure job guarantee place then it is perfect for you.

Dislikes

Whenever they want to remove any employees, they come up with any logic less reason. Like I know many employees who got laid off by logic less reason. And when you try to prove them wrong they won’t hear anything. If they have decided to release you they will do it within an hour. They also promised 2 times appraisal in a year whentime of joining however did not offer it actually which is clearly a bait....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Earlier its was a dream job, now a lot of things have changed but not for good. But if this is the only one it okay! Remote No micro management

Dislikes

If you have two options one from rayden and on from another. Just go for the other opportunity. Sales. No job security at all. They don't even try to retain their employees

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.