Radius Global Solutions Customer Success, Service & Operations Department Reviews

Likes

Although, The salary benefits are impeccable the leave requests are denied and cut shorted. There is no overtime but if the goals aren't meeting you're informed to work on a Saturday as well. No micro management but there is no work life balance

Dislikes

Leave requests are not honoured

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Permanent work from home

Dislikes

Despite the company's long history of operation, its infrastructure leaves much to be desired, even falling behind what one might expect from a startup. The IT department routinely emphasizes that both in-house and external applications require higher system configurations to function efficiently. However, these upgrades remain elusi ve, almost as if you'd need to wish upon a shooting star for them to materialize—particularly if you find yourself working remotely on the night shift. This technological inefficiency significantly hampers productivity and creates a frustrating work environment for employees. The office politics within the company are nothing short of toxic and unbearable. There's a blatant lack of investment in employee development, with the organization contributing absolutely no effort toward upskilling or professional growth. Instead, the focus is on extracting the maximum amount of work from employees, pushing them to perform like oxen with little regard for their well-being. Training is not about enhancing your skills or preparing you for advancement; it's about conditioning you to endure heavy workloads without question. Moreover, the workplace is filled with hypocrisy and jealousy<mark style="background-color: #fff5e4;">. Some individuals will go to great lengths to make your work experience miserable if they feel their egos aren't being sufficiently stroked</mark>. These same people will manipulate situations to force you to extend your shift, regardless of your personal time or well-being, simply to maintain their sense of power and control. The lack of a proper workforce management system only exacerbates these issues, as employees are often forced into juggling multiple tasks without ever becoming experts in any. This creates a chaotic work environment where you’re expected to be a jack-of-all-trades but master of none, leading to burnout and dissatisfaction....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Manager was awesome. Work life balance. Colleagues are very helpful. Overall a good company.

Dislikes

No promotions happened in covid period and even 1 year adter as well. Salary didn't got increased in my two years of tenure.