Radius Global Solutions Customer Success, Service & Operations Department Reviews

Likes

Work from home

Dislikes

Growth

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

We have 10hr shift, in that shift we allowed to take 2 hr break but trust me you will get 30 mins break only and that you have to bag for it, manager told me that we only have to work for 8 hr but trust me they will not allow you to logout before 10 hr, instead of 8hr work we have to work for 9hr or sometime 9hr 30 mins and you are not getting payed for the extra hr that you worked. They will call you 1 hr prior for meeting and that means you are serving total 11 hr and not even payed for that. As per the law meeting should sechdule at work time not before time. Be advice that do not join this company you will regrate, trust me....Read More

Dislikes

Not a good place to work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

N.A

Dislikes

Joining Radius is the worst decision i've ever took, work life is not balanced, company culture is worst, not work satisfaction, no learning of new things, No Job security this guys can remove you anytime for any reason which wont be even vaild but they will make kt vaild, JUST A WORST COMPANY TO WORK WITH

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Absolutely nothing

Dislikes

Dislike everything!!!! I wish I could give this nasty grimy company ZERO starts but I can't, and I want everyone and their mother to see what I have to say about this trash company. For starters they are all fake and out to get you absolutely NOBODY is your friend. Do not I repeat do not trust anyone!! One minute they are your friends and the next there spilling your home/ work life to other coworkers. IDK if I could name drop but I'll be doing it anyways stay tuned... I worked for this company for 8 years almost 9 and have asked for a rase twice got denied how and why? when I have exceeded KPI's, Utilization and attendance day in and day out. I stay under the "1:30" that we are only allowed reached QA goal and always had PTO to cover my days off. Yes, I said 1:30. You all might not know what that it means we only get two 15-minute breaks and one hour lunch that equals 1:30 we can't go over that not even by a minute. Realistically how is that even possible??? IDK about you but I have to at least go to the bathroom 2 maybe 3 times a day and I be needing a breather from all these back-to-back calls of customer cursing you out. If you go past, it even by a second, they write you up how far is that? Managment sucks how we all in a group chat asking questions and nothing, but chirps is what we get no one ever responds to our calls/ messages but they are so quick to tell us what we are doing wrong. How do you expect us to know everything when you don't help us when we ask. Any who this is where the name dropping starts. Tom Robinson is a va-jay-jay always delegating his work always got some shit to say and so one sided it's his way or the highway, always quick to fire someone for no reason and he will try to find a valid enough excuse to get some fired even if he has to fake type up a report. Jenny Navrat marbles for brains doesn't know anything I mean nothing the one time she actually answered the teams chat, and I did the thing she told me to do the next week I'm getting coached on it I threw her so under the bus she hit all tires and still had the nerve to stand up and say no I didn't. Brittney Montgomery that's the one that always like to run her mouth I mean she can't even keep water down honestly! Always running those crusty lips about other people business. Then they got this camera policy that we ALL need to abide by. They don't even follow their own rules! How do you expect to follow the leader if you're not leading by example. When they try to keep you, they start promising you commissions and throw in a little contest here in there but make it hard us to ever meat goal....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I only liked one thing about the company that it was a remote setting.

Dislikes

There is nothing to learn as such it seems like a clerical copy paste job with no signs of growth. I was asked to resign from the company within a month's time because I used a regional language to chat with one of my colleagues on Teams chat. No job security at all the worst company I have ever worked with in my entire career of 7 years into this industry. It was a traumatizing experience.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like

Dislikes

Where to start..... 1) they joined us saying it will be 9 hours shift then tell us it is 10 hours shift. 2) in training they made us do 12 hour shift... didn't even ask for our preference if we want to do it or no.. directly ordered for it... 3) management treats you like you are maid and not employees. They will use foul language,bad tones, have no respect towards women's. 4) NO job security, they can ask you anytime to leave even on small humanly mistakes . 5) They will make you do hours and hours of OT but when there is time for the payment, there will be discrepancy and you won't get the amount and they will just ask you to run from this department to that begging for your money. 6) They lack basic humanity 7) They are breaking all the labour laws 8) They do all of this because they know they are in a position to do so as they are the only ones providing permanent wfh that's why they exploit their employees. 9) I think some kind of fraud is going on there. Doesn't seem genuine and authentic....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

6days working. 10hrs shift. Work culture. Treatment towards the tls and agents by reporting assistant manager. Exertion due to long hours. Forcefully rostering agent n TL for 6 days. Job threats for not Meeting numbers and office politics

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work from home & they just need people to dial the required no. Of calls in collections, no focus on anything else

Dislikes

The immediate & middle management along with few guys in hr works like a gang, zero effort on improving the process, just trying to save & justify there own jobs, they have zero execution knowledge of 3rd party collections, & if someone is asking questions they will find a reason for giving warning letters..once final warning letteris signed...they will force the person to resign, whom they want out ..even good performers, very unprofessional & unsecured lot, same old few guys running the show here, not worth of getting hired anywhere else, plz avoid this company guys , unless u have a special reason to work from home for a meagre pay......Read More

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Only training was good and that too because of trainer like Pooja Punjabi

Dislikes

Everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worthless Management , Feels like killing them and ripping them off .

Dislikes

Absolutely Nothing

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.